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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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  #1  
Old 01-02-2018, 05:26 PM
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Default They keep saying they haven't received my info??

I'm extremely annoyed and need advice so I've been trying to get approved to see my fiancé for 2 months. I sent in a copy of my ID with the form 2 months ago well when he checked it said incomplete so I called and talked to the man that's in charge of visitation he said he didn't receive a copy of my ID even tho I know without a doubt I included it because I made the copy of it at the post office okay fine cool I told him I would send another and address it to him so they knew and he said that's what I needed to do so my man checked again and it still says incomplete so he went to talk to the man himself and he told him he still didn't receive the copy of my ID that I sent 3 weeks ago! I know for a fact they got it not once but twice because they got the form so what should I do?
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Old 01-02-2018, 05:33 PM
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Either fax or email it, so you have a written record....also that will be faster since you've been waiting so long already. Ask the the man that's in charge of visitation for a fax # or email address. Good Luck!!
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Old 01-02-2018, 05:34 PM
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Fax it
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Old 01-02-2018, 11:06 PM
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Thanks I'll call tomorrow and see if I can get a fax number
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Old 01-03-2018, 06:48 AM
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Same thing happened to my son. At least the second time it was rec'd.
I hope you can get it sorted out soon.

I think the second one I ended up sending it certified with a return on it.
At least that way I could show them it was rec'd.
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Old 01-03-2018, 03:26 PM
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I called today and spoke to the superintendent of the prison he was rather concerned as to why it's not getting into the right hands and asked me to send it to him directly and he said if he doesn't receive his mail it's gonna be a problem! Hopefully now I'll get approved
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Old 01-03-2018, 06:34 PM
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I went thru this for two years with my husband, we had quite the problem for those two years believe me I went crazy on everyone I could and so did he. No one gave a damn!!! I hope you have better luck then I did.
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Old 01-03-2018, 06:47 PM
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Quote:
Originally Posted by HisPeaches View Post
I called today and spoke to the superintendent of the prison he was rather concerned as to why it's not getting into the right hands and asked me to send it to him directly and he said if he doesn't receive his mail it's gonna be a problem! Hopefully now I'll get approved
Send this letter certified mail with a acknowledgement of delivery card. This way you will know the facility received it. Should you have to call the superintendent again(doubtful) you will have some physical evidence to back your claim that the mail isn't getting through. Also make sure you address the envelope to the superintendent of the facility
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Old 02-26-2018, 06:56 AM
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Quote:
Originally Posted by HisPeaches View Post
I called today and spoke to the superintendent of the prison he was rather concerned as to why it's not getting into the right hands and asked me to send it to him directly and he said if he doesn't receive his mail it's gonna be a problem! Hopefully now I'll get approved


Hey! Just wanted to check in and see how it went! I always see so many hardship/negative stories on here and I always feel lucky that I haven’t ever had these problems. Did the super get your info okay?
I always go through my husband’s case worker with anything and everything, he’s really on his game.
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Old 02-27-2018, 06:23 PM
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Thanks I'll call tomorrow and see if I can get a fax number
Look on the web and find the institution where your loved one is at and on that page they will have fax number..these places are bad for not letting people have visits. I think they do it on purpose just to mess with u. It’s a form of mental cruelty and make your time miserable
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Old 03-07-2018, 05:11 PM
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Update?
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