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Arizona Visitation, Phones, Packages & Mail Discussions Topics / Information relating to the Arizona Department of Corrections and local & county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 04-10-2012, 05:32 PM
socceraz socceraz is offline
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Default Phone Call Help, Please!

Can anyone help me with this? I want to get a prepaid phone for my hunnie to call, and I did rate my call on the securus website. I created a number with a 928 prefix (because it's the prefix for the actual prison) and it was still $4.60 total. How do you manage cheaper phone calls than that?

Any help would be appreciated! It would help me save money to actually see him, and of course for when he's home.
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Old 04-10-2012, 05:37 PM
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The prefix and exchange number have to be the same as the prison. So you need a number from that zipcode basically. I just did this with Net 10 and gave them the prisons zipcode as the area the phone will be used in most. My calls went from 4.60 to 1.60. What prison is your LO at?
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Old 04-10-2012, 05:50 PM
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He's in Yuma
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Old 04-10-2012, 05:53 PM
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Quote:
Originally Posted by dana1975 View Post
The prefix and exchange number have to be the same as the prison. So you need a number from that zipcode basically. I just did this with Net 10 and gave them the prisons zipcode as the area the phone will be used in most. My calls went from 4.60 to 1.60. What prison is your LO at?

Would it be easier to add a line to my verizon account? Also, if I am able to figure out all of this would i be able to close my current phone account with securus and/or just transfer funds to the new account.
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Old 04-11-2012, 08:47 AM
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Yes you can add a line to Verizon for Yuma as long as Verizon covers that area and if I remember right I think they do. Call customer service and ask if you can have a local Yuma number. And for securus you can add the new phone number to your current account. Just call them and tell them you want to add a line to your account.
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Old 04-11-2012, 08:07 PM
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I was going back and forth between Net10 and Verizon. I ended up adding another line because in the long run that would be the cheaper option for me.
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Old 04-12-2012, 06:23 PM
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Glad you got it all worked out.
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Old 04-13-2012, 09:03 PM
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Do you have to submit a new visitation form? How long does it take them to approve the new number on average
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Old 04-14-2012, 10:04 AM
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He had to fill out a change of phone number form. They told me that it takes two weeks but I told him the new phone number on a friday and he put in the form and called me the next day.
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Old 04-15-2012, 08:45 AM
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YOU MUST request a 928 area code in YUMA, as the 928 area code includes these cites!!

Flagstaff Coconino AZ Prescott Yavapai AZ Yuma Yuma AZ Other Cities By Name Aguila Maricopa AZ Alpine Apache AZ Bagdad Yavapai AZ Bonita Cochise AZ Bullhead City Mohave AZ Bullhead City North Mohave AZ Castle Rock Yavapai AZ Chinle Apache AZ Cibola La Paz AZ Clifton Greenlee AZ Colorado City Mohave AZ Dennehotso Apache AZ Dilkon Navajo AZ Duncan Greenlee AZ Ehrenberg La Paz AZ Fredonia Coconino AZ Ganado Apache AZ Gila Bend Maricopa AZ Globe Gila AZ Grand Canyon Coconino AZ Greasewood Apache AZ Greenehaven Coconino AZ Greer Apache AZ Harquahala Valley Maricopa AZ Heber Coconino
Navajo AZ Hyder Yuma AZ Kaibito Coconino AZ Keams Canyon Navajo AZ Kingman Mohave AZ Lake Havasu City Mohave AZ Le Chee Coconino AZ Leupp Coconino AZ Littlefield Mohave AZ Lukachukai Apache AZ Marble Canyon Coconino AZ Meadview Mohave AZ Mesquite Creek Mohave AZ Mohave Valley Mohave AZ Mormon Lake Coconino AZ Page Coconino AZ Parker La Paz AZ Parker Dam La Paz AZ Payson Gila AZ Peach Springs Mohave AZ Pima Graham AZ Pinetop Navajo AZ Pinon Cottonwood Navajo AZ Polacca Navajo AZ Quartzsite La Paz AZ Red Valley Apache AZ Rock Point Apache AZ Roosevelt Lake Gila AZ Rough Rock Apache AZ Safford Graham AZ Salome La Paz AZ San Carlos Gila AZ Sedona Yavapai AZ Seligman Yavapai AZ Shonto Navajo AZ Show Low Navajo AZ Snowflake Navajo AZ Springerville Apache AZ Supai Coconino AZ Toyei Apache AZ Tsaile Apache AZ White River Navajo AZ Wide Ruins Apache AZ Window Rock Apache AZ Young Gila AZ Yucca Mohave AZ
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Old 04-15-2012, 02:41 PM
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Thanks for your help I got the phone, chose a Yuma area code right away and its $1.60 now I just need to help him make heads or tails of how to get my number changed.
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Old 04-15-2012, 03:17 PM
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He can put in for a phone number change form through DOC. Then I would call to visitation a week after and check up on it. You all should be good.

When I changed my phone number I emailed securus and all you include in your email is your login name (or email) your 4 digit security code and a paragraph explaining what you want to do. But you can always call them and let them know as well.

Good luck and glad you got it lowered!
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Old 04-16-2012, 08:35 PM
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Is he still able to call my cell until my other phone number is approved?
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Old 04-16-2012, 09:05 PM
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Quote:
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He can put in for a phone number change form through DOC. Then I would call to visitation a week after and check up on it. You all should be good.

When I changed my phone number I emailed securus and all you include in your email is your login name (or email) your 4 digit security code and a paragraph explaining what you want to do. But you can always call them and let them know as well.

Good luck and glad you got it lowered!

Im just curious cause if he can't ill have to go over to his parents house to talk to him and I always feel bad doing that.
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Old 04-16-2012, 10:45 PM
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Yes he should be able to call the old number till the new number is approved.
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Old 04-24-2012, 08:59 AM
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My boo is in Tucson, I am in Phoenix. I am new to AZ AND all of this. I have a Cricket phone. I just mailed my visitation app w this number on it. Is there going to be a problem with him calling me on this??? If so, maybe we will just keep writing and I will visit as much as I can.
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Old 04-24-2012, 12:22 PM
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No there is no problem calling a cell phone once approved. You do have to set up an account with securus they handle all inmate collect calls. 800-844-6591.
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Old 04-24-2012, 08:16 PM
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Thank you so much!! Should I go ahead and set it up? Just mailed my app last week. How much does it cost to set up?
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Old 04-24-2012, 09:12 PM
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$25 dollars minimum on the account if you are advance connect
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Old 04-24-2012, 10:15 PM
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If not advance then what? Just feeling out the options before I move ahead. It would suck to pay then for some unknown reason not be approved for phone calls/visits!!
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Old 04-25-2012, 12:28 AM
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You might want to wait till you know your approved before you set up the account with securus. I think it takes about a week after your visitation is approved before your phone gets on through DOC. (depending on the unit and how fast they work)
you can always go to securus.net and get a rate quote.

Keep in mind that every time you put money on your account through securus there is a 25 minimum dollar amount plus no matter how much you put a 6.95 fee for every time you do.
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Old 04-25-2012, 04:12 AM
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Thanks!!! I appreciate the info and advice. I have very little money to waste.
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Old 04-25-2012, 04:21 AM
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I looked that address up and found Jail Call Solutions and they have $49.95 for 3 months unlimited mins, 1 he same day service and uses your current number connected to their local # your inmate adds to their call list. Has anyone used this???
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Old 04-25-2012, 04:22 AM
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Quote:
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Thanks!!! I appreciate the info and advice. I have very little money to waste.
If you have a local Phx number, calls from Tucson will run you $6.44 per call. Ironically, calls from Yuma are cheaper. The Securus account is a pre-paid calling system, where you pay up front to get calls to your cell or land line. Securus has the account with the AZ DOC (and other DOC) across the country. There is NO way around this system in AZ.

Newbies and folks from other states constantly comment on this board that they use google voice, magic jack, cons call home, etc etc. NONE of these systems work in AZ, as they are all forwarding systems and in AZ they will be dropped and your number blocked. The only way that calls can be cheaper is if you get a separate "local" number for the city that your loved on is located in.

My Paulie is in Tucson and I have been carrying around 2 phones for almost a year now. My Virgin Pre-paid phone has 400 min per month and I pay $21.86 PLUS I keep money on my Securus account. Now my calls are $1.84 thru Securus (plus the cost of Virgin). When he was in Yuma, I was paying $125+ a month for 20 calls, now we talk every day 2 -3 times a day, and my cost is around $60 a month.

Welcome to PTO.
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Old 04-25-2012, 04:36 AM
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That which I mentioned is not a shortcut...it is jail calls web site that putting securus.net in the address bar brought up. I have cricket...pay $72+ a month the rest of my min wage income goes to rent so I am not homeless so I need the cheapest way I can find. May end up not eating so I can talk to my boo, you know??
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