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  #1  
Old 06-08-2011, 06:26 PM
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Exclamation Server & Search Upgrades & Optimization [UPDATE - Partially Completed]

I know everyone has been suffering with the slow performance / no performance and sometimes inaccessibility of PTO for a while now, and for that I am very sorry. The problems causing this have often been elusive but we're fairly certain we've nailed it down and are working towards a solution in the next week or two.

For those who are interested in the technical details, I will outline the steps we are taking to resolve all of the problems we are currently facing with regard to PTO's speed and accessibility.

A few minutes ago I ordered an additional 16 GIGs of RAM for our database server - bringing the total to 32 GIGs. When I first ordered the database server 16 GIGs was more than we needed, but we have grown since that time, and having more RAM will allow us a quite a bit more overhead. The new RAM should arrive and be installed next Tuesday, June 14th.

After the additional RAM is installed we are going to move to a new internal Search Engine. It has become apparent that PTO has outgrown the scalability of the included search engine. Until we turned off the search feature a few weeks ago, it was crashing the entire site more and more often.. It simply does not scale well with larger forums and so we are going to be moving to a new search engine based on Sphinx. It runs MUCH faster and uses a lot less over head.
This should also be a big step in resolving performance and stability issues here at PTO.

Lastly, we are bringing in a specialist to fine tune / optimize our servers specifically for the software that we use.

It is my goal to get page load times back to the 1/2 second range we once enjoyed, and I'm not going to rest until we get there. It is my hope to have all of this done in the next 2-3 weeks, if not sooner.

Previous features will be restored as well proceed.

Thanks again for everyone's patience and understanding,

David
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Last edited by Rachel; 06-09-2011 at 02:46 AM.. Reason: spelling - doofus!! lol
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  #2  
Old 06-08-2011, 06:30 PM
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Yee Haw!!!

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Old 06-08-2011, 07:04 PM
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Thanks, David.
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Old 06-08-2011, 07:05 PM
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Awesome news, David. I'm having search withdrawals!!!
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Old 06-08-2011, 07:51 PM
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Thanks, David, for continuing to find a resolution to the problem.
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Old 06-08-2011, 07:55 PM
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YOU ROCK DAVID!!!!!

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Old 06-08-2011, 08:02 PM
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Can't wait to see PTO bigger and better than ever. You're awesome. Thanks for all you do!!
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Old 06-09-2011, 01:45 AM
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Thanks for all your hard work David,
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Old 06-09-2011, 02:45 AM
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Thanks, matey!
I know this has been a tremendous pain in the neck for you!

Rachel xx
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Old 06-09-2011, 05:50 AM
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Thanks David.

And, thanks for putting the "tech stuff" out there...I wondered if it had to do with RAM and caching issues.

Another great reason to donate to PTO
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  #11  
Old 06-09-2011, 09:42 AM
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totally cool-you don't know how good it is till it is gone--love you Search Engine!
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  #12  
Old 06-09-2011, 02:58 PM
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You're the MAN, David! Thank you so much for the dedication and hard work.
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Old 06-09-2011, 08:57 PM
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hmm so that is where the search button went.. it is being revamped sound great!! thanks!!!!!!
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Old 06-11-2011, 06:35 AM
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You have no Idea how happy it makes me to know the search is coming back soon...I've missed it...I have turned to a little cheating =) surprisingly when I 'google' my questions most times then not my answer if offered through pto...i just have to log in to read full text...lol haha! deeintx
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Old 06-11-2011, 08:47 AM
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We have all missed that search feature. I didnt realize how much until it was gone.
Glad to see the fix is in, and hopefully things will get back to normal!
Thank you David!!!!
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Old 06-11-2011, 11:04 AM
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nice job david. i noticed ram issues with my computer awhile back that did the trick. i'm not a total computer geek, but i do know a bit, and i have some friends that are like computer gods. if you need any help give me a shout, if i cant figure it out, i'll hook you up with them

joe
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Old 06-11-2011, 12:04 PM
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Thank You!! Now I know why I could not use search
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Old 06-12-2011, 05:42 AM
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The SIGH of Relief is on it's way!!!





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Old 06-14-2011, 07:22 AM
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Thank you!!! I've been in "search all new posts" withdrawls I can't find a damn thing so it's good to hear it'll be back soon!
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Old 06-15-2011, 11:36 AM
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I just want to update everyone on where we stand. The RAM came in yesterday but unfortunately the vendor sent us 16 sticks of 2 Gig RAM instead of the 8 x 4 gigs sticks we had ordered. We only have 8 slots for RAM so the 16 sticks of 2 Gig RAM won't help. Scott (our server admin) is in touch with them to get it resolved as quickly as possible. I'm sorry about the delay.. I'll update when the correct RAM will be in as soon as Scott let's me know something - hopefully later today.

Thanks,
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  #21  
Old 06-16-2011, 08:41 AM
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David (and Scott), thanks for your perseverance and work! Look forward to the upgrades.

Quote:
Originally Posted by David View Post
I just want to update everyone on where we stand. The RAM came in yesterday but unfortunately the vendor sent us 16 sticks of 2 Gig RAM instead of the 8 x 4 gigs sticks we had ordered. We only have 8 slots for RAM so the 16 sticks of 2 Gig RAM won't help. Scott (our server admin) is in touch with them to get it resolved as quickly as possible. I'm sorry about the delay.. I'll update when the correct RAM will be in as soon as Scott let's me know something - hopefully later today.

Thanks,
David
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  #22  
Old 06-17-2011, 11:29 PM
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Thank you soo much for the updates, and getting things worked on.
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  #23  
Old 06-20-2011, 12:52 AM
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Quote:
Originally Posted by lil peep View Post
Thank you!!! I've been in "search all new posts" withdrawls I can't find a damn thing so it's good to hear it'll be back soon!

Yeah.. Thanks David! I'm having the same withdrawls
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  #24  
Old 06-20-2011, 11:50 PM
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David, when you started this site did you ever think you would need more memory to accomodate all the stuff on here?
Wow, it is amazing how PTO has grown!
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  #25  
Old 06-25-2011, 09:42 PM
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Quote:
Last edited by Rachel; 06-09-2011 at 03:46 AM.. Reason: spelling - doofus!! lol

LMAO!!! Now Rachel, to us Land Lubbers you are correct, "duofus" would be the right terminology! But to them Scubber Divers, they'd call it "bubble Brained"! LOL, so give the guy a break! Speaking of "Break" David, I hope you get this all straightened out before I return from break, or them Squids will be afta ya!
Cactus~
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