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Prison Phones Discuss problems, solutions and other issues relating to institutional phone systems here

 
 
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  #1  
Old 10-01-2009, 03:53 PM
Missen Him Missen Him is offline
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Default city telecoin

my man keeps calling me and this recording comes on...it tells me to press one to accept the call..and then it just hangs up..The recording says there is o dollers on the pre paid account and to contact city tele coin..
does anyone know anything about this
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  #2  
Old 10-01-2009, 06:38 PM
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Miss_A Miss_A is offline
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Apparently, that is the phone company the facility uses. Call the company and found out what you can do to set up an account.
  #3  
Old 10-03-2009, 09:32 AM
Missen Him Missen Him is offline
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Default city telelcoin...

I just set up an account for my baby father....On city telecoin..
I havent been able to use it yet...but has anyone had any dealings with this service...The rates are so expensive...4 something for the first min and then 69 cents a min after...Thats craaaaazy..
Please whoever knows about this service give me as much info as possible..and ur personal opnions..
  #4  
Old 10-03-2009, 03:17 PM
Missen Him Missen Him is offline
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i have an account now
just want 2 kno peoples opnion on the service
  #5  
Old 07-07-2010, 11:39 PM
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pamerv11 pamerv11 is offline
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Quote:
Originally Posted by Missen Him View Post
I just set up an account for my baby father....On city telecoin..
I havent been able to use it yet...but has anyone had any dealings with this service...The rates are so expensive...4 something for the first min and then 69 cents a min after...Thats craaaaazy..
Please whoever knows about this service give me as much info as possible..and ur personal opnions..
well i have city telecoin set up on my phone and yeah its very expensive trust me its killing me everytime u need to add money they will always take 10 dollars of the top and my calls are abt 6 dollars for the full 15min its crazy...
  #6  
Old 07-08-2010, 12:45 AM
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Niki Niki is offline
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We had to use City Telecoin when my son was in a county jail in Kentucky doing DOC time. Yes, their rates weren't very good. We ended up purchasing a prepaid cell phone and requested a phone number with the same area code and a prefix (1st 3 numbers after the area code) for the town he was in. Our calls ended up being less than $2.00 for 15 minutes which was way better than the rates they quoted us if he called to our Florida numbers.
I didn't like that they had a minimum of something like $65.00 if you added money to your account by phone but that was how I'd usually do it. I never had any real problems with their services. What really bothered me is that after my son got moved back to Fla. I called them to cancel my account and get a refund. It took me at least 12 phone calls and almost 6 months to finally get that refund. Every time I'd call they'd say the person who does refunds isn't there or some other excuse as to why I hadn't received my refund. Finally when I told them I'd be calling the BBB they managed to issue me a refund.
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