California Prison Phones, Packages & MailUse this forum to discuss California prison Phones, Packages & Mail issues & topics. If you have a question about or want to discuss these issues in a specific facility, please visit that facility's subforum in the California forum.
Yesterday I tried several Barnes & Noble stores in New York City to get them to send some books to a prison in Calif. They said that for a month now they have stopped sending either hard cover or soft cover books to prisons because the books are either sitting in the mail room or are just not being delivered. Also, those people that are sending the books are having a hard time being reimbursed for books that are not delivered or books that are not returned back to Barnes & Noble. Has anyone else encountered this problem?
I went on line and sent my brother a couple of books and I used Amazon.com and he has already received the soft cover books. I had no trouble ordering them and he had no trouble receiving them.
Yes, Calipatria... in one year's time six book shipments I have sent have not been delivered to my son, only (2) shipments were returned back to the book seller.
Inmates in your prison might want to think about filing a 602? complaint form.. Hope this helps. Our problem stems from books going thr R & R instead of being delivered with the mail.
I just sent my man 5 magazines and two books from Barnes and Noble. I sent them directly from the store and he got them within 5 days. I guess it all depends on the prison and how efficient and fast the mailroom staff is at getting the goods to the inmate.
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At Pleasant Valley and Lancaster, I have sent books from Barnes & Noble's web site, no problem... no hardcover allowed though. I just sent books to PV a week and a half ago and he already got them.
Amazon is the best. I usually send books through them and they usually get there within a week or so. I send magazines from Barnes and Noble and have never had a problem. The mailroom staff where my loved one is are real good about getting him the books/magazines I send relatively quickly. How did I get so lucky?????
I go to a mom and pop bookstore by my old house and they are SOOOOO good. They will even fins special order books for my husband that other places have a hard time getting. I just went in one day, explained what i need them to do and I have never gone anyplace else since then. I have refered a bunch of folks there too just because they will cut the covers off if you need them to and do all that kind of stuff.
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