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Pennsylvania Visitation, Prison Phones, Packages & Mail Topics / Information relating to the Pennsylvania Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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Old 02-12-2018, 11:04 PM
Tigress66 Tigress66 is offline
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Default Berks County jail

Hello,Im new to all of this,does anybody know anything on how to recieve phone
Calls from Berks County jail,I did everything through connect network and I put money on the phone but when he tries to call me it tells him he has no money on his account....
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Old 02-13-2018, 05:45 PM
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You put money on your phone, but does he have money on his phone account? There are 2 ways to pay for calls:

The inmate jail telephone system provider, DSI ITI LLC, accepts payments for inmates’ telephone calls from either the inmate or the person being telephoned. Payments can be made by taking funds from the inmate’s account or through a debit account that is maintained by persons being called. Friends or family wishing to open a collect account should contact DSI ITI LLC at 1-814-949-3303.

My best guess is that ya'll got your wires crossed and he's calling from his account, not through your phone account.

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