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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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Old 07-12-2018, 09:27 AM
Kronos Kronos is offline
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Default Problems with Corrlinks video?

Hey,


I'm just wondering about a few things.



  1. Has anyone else had problems with Corrlinks video?
  2. As I am overseas presently I'm having ping related issues.
I was wondering whether anyone has had similar issues. I have tried my subscription to PureVPN to reduce the number of hops.



Inadvertently there is probably more hops due to the nature of anonymization with VPNs.


I have found regardless of what internet settings that I've tried I can't get a low enough ping to pass their test.


Without passing their test there is no way to connect.

Failing to want to waste what is a lot of money (BOP inmates get paid about 0.25cents an hour) I had to reject the video call session.


I contacted the support team for Corrlinks they told me what I suspected anyway. Relying on the fact of all the routers in between and the realities that you're probably not going to get a ping rate of less than 50ms while overseas (and their expectations that your ping rate is under 100ms) I'm not sure that is possible to make it work.


I'm just wondering if anyone else has had any success?
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