yes, they are legit. I use it, and it works like a charm. I experienced first hand, that they have a good customer service as well. There are several more members on PTO that use the service.
The Following User Says Thank You to marco1969 For This Useful Post:
I've been using it for years and so far a really great experience. If you should run into a problem with them you can also contact them via Facebook (besides on their homepage), their response time is fast. I only use it for writing though, not for receiving.
__________________ Follow your heart but take your brain with you...
I have used them for years and I have found them to be quick and very helpful. There customer service is excellent.I use the sending and the mail box service as it saves me and my penpals money.
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"Do not judge me by my successes, judge me by how many times I fell down and got back up again." Nelson Mandela.
Who cares what they say about us? Because when I am with you I am standing with an army.
I use it all the time to send pictures because it's more convenient for me. He says some a little blury but they are still beautiful!! I just wish they would make it easier to fit the picture in the little square!!
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Before, After and Always......Mrs. Cardenas
I use it all the time to send pictures because it's more convenient for me. He says some a little blury but they are still beautiful!! I just wish they would make it easier to fit the picture in the little square!!
Hi there! Do you mail to the East Coast or West Coast? Just asking because our West Coast location has a photo printer similar to a kiosk like you would see at a Target or Walmart so those photos come out really well. They are totally smudge and scratch resistant and are always a 100% duplicate of what is submitted. Our East Coast office prints Ink Jet photos on HP Photo Paper, so it may be possible for smudges to occur on that printer. We of course want our photo service to be top notch so we appreciate your feedback.
From our experience, most times when a photo comes out blurry, its because the user submitted a photo that was too small (not saying that's what you did). But many times people will submit photos that are smaller than 4x6 so when the image is then stretched to fit 4x6 distortion occurs. So just make sure your photos are at least 4x6 or bigger when you upload them.
Also we will see what we can do about the photo box Is it too small on mobile or on your desktop? Thanks for your feedback, and don't hesitate to send us a support message on the website any time with improvement ideas.
Finally, in response to the OP. There is an app out there called Jail Mail App, please note that this app is not Jmail and not run by Jmail. They copied and pasted a lot of our content including our TOS to create their app, but they are not Jmail.
Thanks!
Jmail Team
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I did my homework before I signed up with them. I couldn't be happier. Their customer service is exceptional. If I send them a question or an issue with downliading, they've always gotten backto me within the hour. If they can't figure out the problem, they always havs gotten back to me in a timely manner. I highly recommend them.
The Following User Says Thank You to Kevinlovesme For This Useful Post:
I use that service often not only for sending letters, I sent pics with it and too pdfs and its rally, really good. I never got words by my fiance that its not good. He loves all pics and he gets the letters perfectly.
The Following User Says Thank You to SunflowerOh81 For This Useful Post:
Can I use jmail for a federal inmate as far as a letter? I do not need the emailing service as use corrlinks. Thank you!
They are great for sending letters! For a yearly fee you can use Jmail as your return address. Then every received letter will cost you money but still a good idea if you do not want to give out your home address. Any prison that accepts regular letters will accept Jmail letters.
The Following 2 Users Say Thank You to marco1969 For This Useful Post:
i have a problem with payment, a message keep popping up says that my card information are wrong even though i am pretty sure they are correct
Hi you can pay by paypal or by credit or debit card. Check your card and if it doesnt work contact there customer support to see if there is a technical issue. My card payment went through fine today.
__________________
"Do not judge me by my successes, judge me by how many times I fell down and got back up again." Nelson Mandela.
Who cares what they say about us? Because when I am with you I am standing with an army.
Hi you can pay by paypal or by credit or debit card. Check your card and if it doesnt work contact there customer support to see if there is a technical issue. My card payment went through fine today.
Yeah i contacted them and they confirm that my information are correct but it seems like my bank blocked the transformation, i called the bank and they denied that, unfortunately PayPal is not work at this part of the world where i live, i really want to send some letter and i don't know what to do now, i tried Ameelio but they are super slow, i send few letter few weeks ago and i don't see any movement on the shipping tracking, ugh
Hi, i just wanted to tell you this in case if someone else get the same problem as me.
the customer service told me that if i buy 5 credits and more, another payment option will pop up called "Square up", and that what i did and it worked for me and i just sent few letters, yeey
The Following User Says Thank You to Cotton.Candy For This Useful Post: