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South Carolina Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the South Carolina Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 10-02-2009, 03:32 PM
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inmatemama inmatemama is offline
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Default No collect calls accepted on cell phones?

Can someone please advise me on how to take the "block" off of my Verizon cell phone, so my husband can call me? I'm assuming I have to go through "Sprint", and then prepay or something???
I have already filled out the paperwork with the institution, but when my husband tried to call, he said the recording said there was a block on collect calls, on my cell... We went down and asked about removing the block, and they told us it wasn't possible... What do I do next? {thanks!}
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Old 10-02-2009, 08:21 PM
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Don't give up. Ask for a supervisor and tell her YOU HAVE TO HAVE ALL BLOCKS REMOVED. Get that done and then contact Embarq to set up a prepaid account.

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Originally Posted by inmatemama View Post
Can someone please advise me on how to take the "block" off of my Verizon cell phone, so my husband can call me? I'm assuming I have to go through "Sprint", and then prepay or something???
I have already filled out the paperwork with the institution, but when my husband tried to call, he said the recording said there was a block on collect calls, on my cell... We went down and asked about removing the block, and they told us it wasn't possible... What do I do next? {thanks!}
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  #3  
Old 10-02-2009, 08:23 PM
NotherWife2 NotherWife2 is offline
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Quote:
Originally Posted by inmatemama View Post
Can someone please advise me on how to take the "block" off of my Verizon cell phone, so my husband can call me? I'm assuming I have to go through "Sprint", and then prepay or something???
I have already filled out the paperwork with the institution, but when my husband tried to call, he said the recording said there was a block on collect calls, on my cell... We went down and asked about removing the block, and they told us it wasn't possible... What do I do next? {thanks!}
Here is a link to South Carolina Dept of Corretions -- regarding I/M Telephones.. Hope it helps
http://www.doc.sc.gov/family/TelephoneCalls.jsp
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  #4  
Old 10-25-2009, 10:41 PM
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You have to prepay to get calls on a Verizon cell. Go to ESPIcare dot com. I think the number is 888 664 7839 you call call and set up an account
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Old 10-25-2009, 10:47 PM
BabieLove BabieLove is offline
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I would call verizon and ask whats going on!
I have verizon and my mans calls go through ALL the time
so you should check/call up verizon so they can fix it
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Old 10-26-2009, 12:03 PM
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Yea, I have verizon also. You do have to set up a prepaid account before any calls will come thru.
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