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Illinois Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Illinois Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc

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  #1  
Old 09-15-2013, 10:31 PM
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Default Lower phone rates w/ Securus

Has anyone noticed their charges decrease with Securus?? My phone calls went from being $4.69 with tax down to $4.07 with tax. It might not be much, but every little bit counts!! Though if they could decrease it down to NOTHING, that'd be EVEN better, lol!
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Old 09-16-2013, 02:14 AM
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Thanks for sharing that bit of good news. This is great for all who are affected.
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Old 09-16-2013, 05:16 AM
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I thought mine had went down a little bit too but then realized that it was just because we say goodbye sometimes right when the 1 minute warning comes on so that it doesn't cut us off. So I'm paying for 19 minutes instead of 20.
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Old 09-16-2013, 02:30 PM
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Well we stay on till the very end, so I know for sure it's not that. His prison put up signs saying the rates would be lowered, so he told me, and then I checked my charges on the website. Ours is a flat rate anyway so we'd be charged the same amount whether the call lasted two minutes or the full half hour. It might just be an Illinois thing, is that where your LO is located?
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Old 09-17-2013, 01:06 AM
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I thought mine had went down a little bit too but then realized that it was just because we say goodbye sometimes right when the 1 minute warning comes on so that it doesn't cut us off. So I'm paying for 19 minutes instead of 20.
In Illinois the phone calls are 30 minutes in duration and Securus charges a flat rate for the call whether you use the 30 minutes or not.
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Old 09-17-2013, 05:24 AM
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I didn't know Illinois charged a flat rate for 30 minutes. I have a pen pal in Illinois, in Statesville. I did just notice that they set up two different accounts for me though. One is advanced connect and costs me $5.33 for 30 minutes and the other is a traditional collect account and it only costs me $4.10. I don't know how I got two different account types set up. Next time he calls I will have to tell him to just call collect.
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Old 09-18-2013, 01:17 AM
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Originally Posted by DarkAngel1962 View Post
I didn't know Illinois charged a flat rate for 30 minutes. I have a pen pal in Illinois, in Statesville. I did just notice that they set up two different accounts for me though. One is advanced connect and costs me $5.33 for 30 minutes and the other is a traditional collect account and it only costs me $4.10. I don't know how I got two different account types set up. Next time he calls I will have to tell him to just call collect.
Indeed and use up those 30 minutes!
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Old 09-19-2013, 03:14 PM
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Default collect charge of $4.10

Quote:
Originally Posted by DarkAngel1962 View Post
I didn't know Illinois charged a flat rate for 30 minutes. I have a pen pal in Illinois, in Statesville. I did just notice that they set up two different accounts for me though. One is advanced connect and costs me $5.33 for 30 minutes and the other is a traditional collect account and it only costs me $4.10. I don't know how I got two different account types set up. Next time he calls I will have to tell him to just call collect.
I believe that per IL state law, they are only allowed to charge a fee up to $3.49 for a collect call.

add www (you also have to add the .) to the line below and paste in your search bar on your web browser

icc.illinois.gov/docket/files.aspx?no=12-0413&docId=196577

The way I read this document suggest that securus is overcharging all of us and we need to complain to the IL Commerce Commission and Attorney General.
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Old 10-01-2013, 05:38 AM
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Originally Posted by blah8705 View Post
Has anyone noticed their charges decrease with Securus?? My phone calls went from being $4.69 with tax down to $4.07 with tax. It might not be much, but every little bit counts!! Though if they could decrease it down to NOTHING, that'd be EVEN better, lol!
I was just about to message you and ask you how much they were from prison lol. So it won't be $4 to connect anymore plus whatever cost that we have now? Sweet! I know jail is more expensive though.
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Old 10-01-2013, 12:41 PM
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I was just about to message you and ask you how much they were from prison lol. So it won't be $4 to connect anymore plus whatever cost that we have now? Sweet! I know jail is more expensive though.
You live in IL, right? If so, then yes, it'd be $4.07 total, but if you're living out of state, then I'm not sure. I believe there's a thing on Securus that'll tell you how much you'd be paying per call. I wanna say it's called "rate my call", that'll give you a better estimate of how much you'd pay. If I remember correctly, you're paying about 9 or 10 dollars while he's in county, right? I never paid that much when my fiance was in county, so we might have different rates. All I know is that I'm paying a bit less than I was a few weeks ago...thank God! I do hope you'll be paying a heck of a lot less than you're paying right now IF you're man goes to prison.
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Old 10-17-2013, 08:00 PM
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I love tis new phone system. Sure wish they had this when my guy was inside. I still get to use it for friends inside though. Saves so much money. I'm grateful.
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Old 02-09-2018, 05:04 AM
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It's $2.50 now!! I was paying $4.13
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Old 02-09-2018, 01:50 PM
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Securus are pretty good, I pay $3.15 per 15 minute call and I'm on the other side of the world!
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Old 06-16-2018, 08:33 AM
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Quote:
Originally Posted by blah8705 View Post
Has anyone noticed their charges decrease with Securus?? My phone calls went from being $4.69 with tax down to $4.07 with tax. It might not be much, but every little bit counts!! Though if they could decrease it down to NOTHING, that'd be EVEN better, lol!
hola chica, ugh.
i am praying 1 day it gets lower. I mean it es a rip-off securus it truly es, ugh!
hate it. Pero, mi amigo, 1 of the 2 i have en the state of IL, he is in jacksonville RIP OFF CITY. BIG TIME. he out his max is december xmas week he is so happy he stay an extra year. all max'd out, we just strict-friends, that's it,even if he is nice, fine and great guy, but just friends, but he send me cash to put it on for the expensive calls...

Pero... .The man we are talking on a more serious-close level, es still county jail so it is not "as costly"but still at times, called LEGACY Communications Inmate calls et.al.,

adios
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Old 07-20-2018, 03:17 PM
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Securus now cost 31 cents for a 30 min phone call!!
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Old 07-20-2018, 11:14 PM
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Securus now cost 31 cents for a 30 min phone call!!
I know, I can't believe it! This makes a HUGE difference!
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Old 07-21-2018, 12:05 AM
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Originally Posted by blah8705 View Post
Has anyone noticed their charges with Securus?? My phone calls went from being $4.69 with tax down to $4.07 with tax. It might not be much, but every little bit counts!! Though if they could decrease it down to NOTHING, that'd be EVEN better, lol!
not yet but Ill be on the lookout. (will be easier to see a difference when he can call again) Cant wait!
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Old 07-21-2018, 07:43 AM
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I know, I can't believe it! This makes a HUGE difference!
It does for sure! Drops that phone bill wayyyy down!
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Old 07-27-2018, 11:58 PM
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Oh you guys are so lucky!! I would’ve killed to only pay that much. Idk how long you guys have been waiting for your loved ones, but six years ago, they were using this phone system called Consolidated. I forgot if it was a flat rate or you paid minute by minute, but I remember a 30 minute call being about 9 dollars. So when they switched to Securus and it was about half that price, it felt amazing. But 31 cents!! Finally, they’re realizing the benefits of lower prices so that inmates can call their family members.
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Old 07-28-2018, 04:08 PM
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Yes, Blah, I remember the days of paying close to $10 for a 30 minute call. They had eventually dropped to $2.41 per call about a year or so ago and calls dropped to .31 last Saturday.

And even better, pictures have finally resumed! I don't know if it's happened at all facilities, but it has at Stateville where my loved one is. My son visited a week ago and they were able to get a picture together. Looking forward to seeing it.
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