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Ohio Prison Visitation, Phones, Packages & Mail Topics / Information relating to the Ohio Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 08-13-2011, 09:16 AM
NinjaMom NinjaMom is offline
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Default JPay and my account

Anyone know anything about JPay?
I'm a Mac so I don't know if it is different on Windows Pc or not. But I cannot seem to get to my account- No matter how often I log in.
I set up my account- bought my stamps and even emailed my son once. Then went on to something else. When I went back later to send another e-mail- I have clicked on every tab on the screen and nothing takes me to where I can compose an e-mail.
I know I am not out of stamps-
I have other inmates to write as well- and cannot pull anything up
I bookmarked the email screen I was on thinking it would take me directly to it- but it doesn't anymore.
I e-mailed JPay and they never returned my email question
I called their stupid 800 number- and email issues aren't even on that menu- nor can you be redirected to an operator-
So much for staying connected with loved ones huh!
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  #2  
Old 08-13-2011, 12:31 PM
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prisonbreakgirl prisonbreakgirl is offline
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what's jpay?can somebody tell me that?
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Old 08-13-2011, 01:49 PM
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MarlaInLasVegas MarlaInLasVegas is offline
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Jpay is a way that you cab sebd b e-mail or I think money to your loved one.

Go yo Jpay.com and check it out
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Old 08-13-2011, 01:52 PM
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Jpay is a way that you can send an e-mail or, I think money to your loved one.

Go to Jpay.com and check it out
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Old 08-13-2011, 03:47 PM
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limit2love limit2love is offline
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I would just suggest maybe not bookmarking it, as it might not work well that way. I use a mac too. Have you tried logging out of jpay all together. Jpay used to log you out automatically after so much time had gone by so you could have that page bookmarked and then go back and really not be logged in. I also know that even when you're out of stamps it allows you to still be able to compose a letter just not sent them. JPay has just recently changed it's layout. I know that now when I log in I have to choose which specific inmate I'm writing (in a drop down menu) and then it takes me to a page specifically for that inmate and from there I can compose a letter. If you'd like to send me a PM and maybe we can coordinate a time to both be on and I'll walk you through what I do. I'm sure I'll be faster at getting back to you than an actual Jpay representative.

Also, do you use safari or firefox?
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Last edited by limit2love; 08-13-2011 at 03:48 PM..
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Old 08-13-2011, 08:27 PM
NinjaMom NinjaMom is offline
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Default I like google chrome much better

I have been using google chrome- actually I gave up trying to access my safari and it's been so long since I've gotten on either firefox- or safari I probably wouldn't remember how to use it. I need to clean all the junk off my computer-
Anyway- I know what your talking about as far as the compose and having the drop down menu- because I was able to get to that screen when I sent the first e-mail.

And I'm sorry- I have been non stop trying to figure this out for about 2 days now- remind me what a pm is again
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Old 08-29-2011, 05:37 AM
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Default help about jpay

a friend of mine asked me if i wanna used jpay and i said yes.i have made an account there,but they asked me for a visa card or mastercard,but i don't have any of them.is there a way that i can used jpay without any creditcards?
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Old 09-23-2011, 09:24 AM
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No you got to used a mastercard or debit card, or you can go to like walmart and/or walgreens and get one of the lil pre-paid debit cards that you can load money on. I use jpay on my MacBook Pro and Windows.. there's no difference. On my Mac I use Google Chrome .. I've only had a couple problems with Jpay where he wouldnt get them but if you have any questions I always email them and they get back to me within a couple hours.
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Old 09-23-2011, 01:28 PM
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You can do a funds transfer through Money Gram
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