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FLDOC - What You Need to Know Information relating to the Florida Department of Corrections. Q&A for those new to the FLDOC system should be posted here.

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Old 11-22-2017, 08:23 AM
Damdog Damdog is offline
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Default Commisary Account Balances

Is there a way to check the balance on a Jpay Account? I found some older threads that gave a phone number for Securus, however this does not tell me the balance only the last deposit amount. My love one tells me she is unable to see her balance, is this true?
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Old 11-22-2017, 09:54 AM
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You can't check the account balance, but your loved one can all day long. If she can't see her balance, there is a problem with the koisk/jpay....is she having any other issues with it? Is she receiving your emails from jpay?
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