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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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  #1  
Old 06-19-2018, 06:15 PM
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Default How do you send Jpay emails?

Hello!

My brother as some of you may know is really looking to be pen pals to inmates , well he found on he wants to write and the inmate on his ad stated he could email only at the moment.
Anyways he gives the website Jpay.com/his inmate # but were not seeing how to email him.

Any help? How do you send emails
Thank you!(:
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Old 06-19-2018, 06:36 PM
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He'll have to open an account on jpay, and once he adds the inmate, then the email option should appear.
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  #3  
Old 06-20-2018, 09:02 AM
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So if you don't see that option, the inmate doesnt have access to email?
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He'll have to open an account on jpay, and once he adds the inmate, then the email option should appear.
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Old 06-20-2018, 09:19 AM
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Quote:
Originally Posted by jordan321 View Post
So if you don't see that option, the inmate doesnt have access to email?
Did the inmate specifically say the e-mail system is via JPay?

What I would do is go through the "Prison Search" first on Jpay - you can choose that on the upper right corner of the screen; When you then pick the prison in question, a page opens up and it shows what JPay services they have available.

If the facility does NOT have e-mail services the page would look like this:





If the facility DOES have e-mail services the page would look like this:





If you conclude that this inmate's prison does indeed have e-mail services via JPay AND you have added the inmate in your contacts but still cannot send an e-mail...then maybe the inmate has some restrictions on him currently. You mentioned that he said he can only communicate through e-mail though...so perhaps it is another e-mail system and not JPay?
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Old 06-20-2018, 09:27 AM
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He did say Jpay, but thank you for the helpful information!! Maybe he said email only because he doesn't like to write? I'm not sure. Or it could be an old add!
Thank you again!

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Did the inmate specifically say the e-mail system is via JPay?

What I would do is go through the "Prison Search" first on Jpay - you can choose that on the upper right corner of the screen; When you then pick the prison in question, a page opens up and it shows what JPay services they have available.

If the facility does NOT have e-mail services the page would look like this:





If the facility DOES have e-mail services the page would look like this:





If you conclude that this inmate's prison does indeed have e-mail services via JPay AND you have added the inmate in your contacts but still cannot send an e-mail...then maybe the inmate has some restrictions on him currently. You mentioned that he said he can only communicate through e-mail though...so perhaps it is another e-mail system and not JPay?
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Old 06-20-2018, 03:33 PM
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Isn't he in AZ? There's no email at all in AZ that I know of. That could change but I'm fairly certain you said he was at Yuma on a 4 yard (unless I'm mistaken) and the 4 yards will likely be the very last to get tablets. Even the IHP yards and female integrated yards haven't gotten tablets yet.
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Old 06-20-2018, 04:17 PM
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Yeah, it’s only Pima County Jail that have tablets as far as I’m aware and they are GTL, Not Jpay.
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Old 06-20-2018, 05:26 PM
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Yes my baby daddy is in Yuma BUT this post was a question for my brother & an inmate he wanted to write on jpay i love that ladies here actually remember members stories !! 🤘🏼🤘🏼🤘🏼
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Isn't he in AZ? There's no email at all in AZ that I know of. That could change but I'm fairly certain you said he was at Yuma on a 4 yard (unless I'm mistaken) and the 4 yards will likely be the very last to get tablets. Even the IHP yards and female integrated yards haven't gotten tablets yet.
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Old 06-21-2018, 02:40 AM
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Quote:
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Yes my baby daddy is in Yuma BUT this post was a question for my brother & an inmate he wanted to write on jpay i love that ladies here actually remember members stories !! ������������
Haha! Just realised that’s why I hadn’t replied to it when you first posted it - because I realised your brother might be writing to another state. Then I must have had a memory lapse later on. Which does sound like me!

Also, I’m sure we’ve had the conversation about tablets in Az already!

Last edited by LeaLea; 06-21-2018 at 02:43 AM..
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Old 06-21-2018, 06:58 AM
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yes we have! lol
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Haha! Just realised thatís why I hadnít replied to it when you first posted it - because I realised your brother might be writing to another state. Then I must have had a memory lapse later on. Which does sound like me!

Also, Iím sure weíve had the conversation about tablets in Az already!
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Old 06-21-2018, 08:36 AM
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Ahhhhh sorry lady! I just assumed....my bad!
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Old 06-21-2018, 08:40 AM
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It's all good
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Ahhhhh sorry lady! I just assumed....my bad!
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Old 06-21-2018, 09:08 AM
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Did you figure jPay out though!?
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  #14  
Old 06-21-2018, 09:29 AM
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Yes we did!
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Did you figure jPay out though!?
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