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  #1  
Old 03-10-2017, 07:06 PM
SErubio SErubio is offline
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Default Can GTL be down in New Jersey?

My fiance has been trying to call me. i have the stupid app but when i get the calll there is nothing there not even the silly thing saying an inmate is calling.

can the connect network be down?
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Old 03-10-2017, 10:38 PM
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I'm not sure that the GTL app has anything to do with weather or not you an receive a call. Or at least it never has in my experience with NJDOC or NJ county jails. Are the calls coming through on your caller ID? It is very possible that GTL is down. They usually get things up and running fairly quickly though. I know any amount of time seems like a long time when your waiting to hear from a loved one, but hang in there. I am sure you will hear from him soon.
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Last edited by Tina; 03-10-2017 at 10:48 PM..
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Old 03-11-2017, 05:10 PM
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He would call and there would be nothing there. It happened a bunch of times but eventually he got through.
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Old 03-12-2017, 07:28 PM
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Awesome. I am glad you got to talk to him
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Old 03-18-2017, 12:33 AM
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Hi, i'm new here. Can you tell me what this app you're talking about? We can talk through an app?
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Old 03-18-2017, 06:57 AM
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Quote:
Originally Posted by Noodlegirl View Post
Hi, i'm new here. Can you tell me what this app you're talking about? We can talk through an app?
If you use GTL to recieve prison calls you can download their app onto your iphone or android phone. If you go to the GTL website you can read all about it. You still have to set up a GTL account and fund it to recieve calls.
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Old 03-19-2017, 04:20 PM
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Hi, i'm new here. Can you tell me what this app you're talking about? We can talk through an app?
Cell phones cant accept collect calls. So you can download the Global Tel Link app or you can call and make an account and put money on it. You can do it for your house phone too.
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Old 03-20-2017, 02:03 AM
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Cell phones cant accept collect calls. So you can download the Global Tel Link app or you can call and make an account and put money on it. You can do it for your house phone too.
So if I get a GTL account then calls can be made to cell phones? I was under the impression that it had to be a landline.
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Old 03-20-2017, 10:04 AM
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I suggest sticking to a landline. Even if the cell number slips through when they go to approve you for his phone list, if they figure out you have a cell phone later they can suspend your loved ones phone privileges.
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Old 03-21-2017, 12:02 PM
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So if I get a GTL account then calls can be made to cell phones? I was under the impression that it had to be a landline.
at county, my fiance could call me on my cell phone. Apparently at state prison, inmates can only call landlines.
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