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Arizona Visitation, Phones, Packages & Mail Discussions Topics / Information relating to the Arizona Department of Corrections and local & county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 09-21-2020, 04:46 PM
Joeysgurl2020 Joeysgurl2020 is offline
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Default Do you have to be an approved visitor for video visits and e-messges?

Do u have to be a approved visitor for video visits. I know my messages I sent a few days ago hasnt reached him. He said the website has been down for them. But today I seen they have video visits. But it says pending
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  #2  
Old 09-21-2020, 07:02 PM
hlhalliburton hlhalliburton is offline
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Yes, you have to be approved! When we have a visit an officer comes on prior and checks all of our ID's and looks at what we are wearing. The first video his niece was told to change her shirt!



It took less than 3 weeks for all of us to get approval
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  #3  
Old 09-21-2020, 10:51 PM
Ricoluv29 Ricoluv29 is offline
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You do not need to be an approved visitor to send emails
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  #4  
Old 09-21-2020, 11:19 PM
hlhalliburton hlhalliburton is offline
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But you do have to be for video visits, phone calls and physical visits (whenever those might happen again.
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  #5  
Old 09-22-2020, 10:07 PM
Joeysgurl2020 Joeysgurl2020 is offline
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Ya I finally received emails today. I think video visits should be approved if phone visits are. Its still over the phone. I can't wait to be to apply for visits
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  #6  
Old 09-22-2020, 10:08 PM
Joeysgurl2020 Joeysgurl2020 is offline
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Phone calls I meant
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  #7  
Old 09-23-2020, 12:46 AM
mauri23 mauri23 is offline
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It depends on what you signed for on the visitors application. AZ prison has the possibility to be on the phone list, on the visitors list or both. You have to be approved for both!
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  #8  
Old 09-23-2020, 09:02 AM
Joeysgurl2020 Joeysgurl2020 is offline
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I guess I only put phone calls cause 2 weeks ago I called visitation asking how come it's not letting me pay my background fee and I said what's smh visitation I'd. And they said I only did phone calls. Smh they said they cant change it either.
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  #9  
Old 09-23-2020, 10:19 AM
mauri23 mauri23 is offline
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You can send another visitors form, that is not a problem at all and if you can't pay the visitation fees through Jpay or GTL then make it with a money order, I'm overseas and wasn't able to make it through Jpay or GTL (the 25 USD fees) and attached a money order (which I bought on one of US trips) to my visitors application and sent it via postal service, and it worked fine! Of course you need to send it to the visitors office and not to the inmate, but you know that anways ! :-)
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  #10  
Old 09-23-2020, 02:03 PM
LsGarcia LsGarcia is offline
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Yeah, I applied for calls before I applied for visitation. It’s not a problem. You just fill the form out again as Visitation and pay the background fee.
But no, you don’t have to be an approved visitor for Jpay emails.
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  #11  
Old 09-23-2020, 08:09 PM
Joeysgurl2020 Joeysgurl2020 is offline
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Ya visitation said I have to wait 90 days smh. Does anybody know if they can call from the tablets
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  #12  
Old 09-23-2020, 08:35 PM
hlhalliburton hlhalliburton is offline
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Quote:
Originally Posted by Joeysgurl2020 View Post
Ya visitation said I have to wait 90 days smh. Does anybody know if they can call from the tablets

I screwed up when I first applied, I sent a personal check. They actually called me and let me know it wouldn't be accepted. I tried again to do it online and it told me I had to wait 90 days. I ended up just mailing the application and money order and it was less than 3 weeks to be approved. I would say try it, the worse that can happen is they call / can't do it.
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  #13  
Old 09-24-2020, 12:51 AM
Joeysgurl2020 Joeysgurl2020 is offline
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What needs to be on the money order
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  #14  
Old 09-24-2020, 09:31 AM
hlhalliburton hlhalliburton is offline
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Quote:
Originally Posted by Joeysgurl2020 View Post
What needs to be on the money order



Make sure your name and the ADOC number is on it
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  #15  
Old 09-24-2020, 02:11 PM
mauri23 mauri23 is offline
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And if you sent the money order take care on the envelope :


Applications submitted by mail must be in an envelope reading:
"Attention Visitation Officer - Background Check Fee" when the fee is enclose
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  #16  
Old 09-24-2020, 05:04 PM
LsGarcia LsGarcia is offline
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They can’t call from their tablet. Only emails and videograms (although outgoing Videograms aren’t available to all facilities atm). In the future they should do video visits through Jpay- I believe this is in the works - but not sure if they’ll just be from the Kiosks.
Phone calls are with ICSolutions, not Jpay, hence why they can only use the regular phones.
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  #17  
Old 09-24-2020, 10:50 PM
hlhalliburton hlhalliburton is offline
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I will say this, I called last Thursday for a week later on Friday. I was told that I didn't need to call on Thursday, it is unbelievably hard to get through. He told me when people call on Thursday the want THAT weekend. If you are calling for one later in the week you can call on Friday.
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  #18  
Old 10-07-2020, 01:21 PM
LoeffsWife LoeffsWife is offline
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Hi this is my first time posting. I just found out today that I got approved for visits and it took about 3 weeks and I couldn't be happier. So I called the units visitation and they told me it's really hard to get through because a lot of people are calling. I am so looking forward to it but I just don't know what to expect. Any tips from you all would be great.
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  #19  
Old 10-08-2020, 09:33 AM
Ricoluv29 Ricoluv29 is offline
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Quote:
Originally Posted by LoeffsWife View Post
Hi this is my first time posting. I just found out today that I got approved for visits and it took about 3 weeks and I couldn't be happier. So I called the units visitation and they told me it's really hard to get through because a lot of people are calling. I am so looking forward to it but I just don't know what to expect. Any tips from you all would be great.
Not sure about your unit but where my man is, most of the time I have to leave a voicemail to get a call back. If you can’t get one, the next weekend complain about it and they may give you one. A nice complain though lol.

There’s not much to the video visits. Basically a FaceTime call. Have the app downloaded, your code and ID ready.
Some places check your shirt I guess so just wear a basic tshirt.
My mans unit doesn’t check so I just wear a tank top and my hair covers my shoulders.
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  #20  
Old 10-08-2020, 07:52 PM
hlhalliburton hlhalliburton is offline
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Quote:
Originally Posted by Ricoluv29 View Post

There’s not much to the video visits. Basically a FaceTime call. Have the app downloaded, your code and ID ready.
Some places check your shirt I guess so just wear a basic tshirt.
My mans unit doesn’t check so I just wear a tank top and my hair covers my shoulders.

My guy is at Eyman and yes, they look at what we are wearing when we show our ID's. You are not allowed low cut shirts or sleeveless.
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  #21  
Old 11-18-2020, 02:09 PM
Joeysgurl2020 Joeysgurl2020 is offline
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Finally able to apply for visits. That was a long 90 days. So now to wait for the approval
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