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GPT Phones, Mail, and Visitation Discussions Please post topics or discussions here that do not fit in the appropriate state or federal forums.

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  #1  
Old 11-29-2008, 09:11 AM
Coffy Coffy is offline
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Default What's the difference between GTL's "Advance Pay vs "Pre-paid"?

I don't understand? When I call GTL it has "Advancepay" opition and that's it.
I keep reading on here that some people switched over to GTL's "Pre-paid" accounts. I don't understand the difference between the two.
There's a "pre-paid" option that GTL fails to mention on their website?
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Old 11-29-2008, 02:25 PM
ChristianLdy ChristianLdy is offline
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My understanding is that the pre-paid option is only available in a very limited number of states... Virginia, Ohio, and maybe 2 others. Pre-paid accounts differ from the Advance pay in that you are not limited to the number of calls you can receive in a month (other than being limited by the amount of money in your account, of course). The downside is that you must speak with a GTL account rep to check your balance, put more money in the account, etc, whereas the Advance Pay accounts are available online. Hope this helps.
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Old 11-29-2008, 02:43 PM
perrys_girl perrys_girl is offline
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iam not too sure but i know the advance pay system is where you can put money on your phone WITHOUT having to talk to a GTL rep as most of us know that can take FOREVER AND A YEAR to get ahold of a actual person so i always used the advance pay you can even set up the account through the advance pay because thats how i did mines you just call the advance pay at 1800-483-8314 and follow the promps to set up your account
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Old 11-29-2008, 11:08 PM
Coffy Coffy is offline
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I talked to a GTL rep and she said the two are the same. There's no difference between the two types of account
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Old 11-29-2008, 11:50 PM
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i dont know what the diffrance is but i do know if you pay over the net it cost you 9.50 and if you pay on the phone it cost 4.50... so it is worth the phone call!!
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Old 11-30-2008, 07:47 PM
bincita
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Okay, I really am confused. Twice in a row I got a call and was asked if I wanted to prepay $25 or $50. I chose the $50 option both times and both times it said my credit card would be charged a
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$25 fee
. Is this on top of the $50????

This truly is price gauging and should be illegal. That is a 50% fee. Who can I complain to?
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Old 11-30-2008, 10:11 PM
ChristianLdy ChristianLdy is offline
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Coffy - I can only speak for the GTL system in Virginia, of course, but there definitely is a difference between the two types of accounts here.
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