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  #1  
Old 07-12-2018, 08:53 PM
Denver83 Denver83 is offline
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HI.


This is probably a silly question.


If your penpal can respond through Jpay to your email, does the facility they're in still require you for some reason to put your address in the body of any emails you send, and does Jpay automatically forward your name as the sender?


Thank you.
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Old 07-12-2018, 09:03 PM
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I’ve never had my address in the body of an email. The name is there but it can literally be any name you put in the system.
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Old 07-12-2018, 09:07 PM
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Whatever name you put in your profile is what shows up as being the sender?
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Old 07-12-2018, 09:08 PM
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Yes! Iím pretty sure I changed mine a few times!
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Old 07-12-2018, 09:18 PM
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That's interesting. Thank you.
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Old 07-13-2018, 07:26 AM
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So my brother has recently started using Jpay.
He said for one person he was directly added into that parson contact list (something like that )

But another he had to write to the inmate snail mail first, so the person could add him.

From what I've seen though it's what ever name you sign up with.
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Old 07-13-2018, 12:00 PM
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So my brother has recently started using Jpay.
He said for one person he was directly added into that parson contact list (something like that )

But another he had to write to the inmate snail mail first, so the person could add him.

From what I've seen though it's what ever name you sign up with.



For the one whose contact list he had to be added to, do you know if he knew he had to first write via snail mail, or had he sent an email and was notified it didn't go through?
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Old 07-13-2018, 12:28 PM
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So he added 3 to his Jpay. the first 2 he sent a "hey what's up" email but then saw he might have to send a snail mail.

So he wrote all 3 a snail mail. The day he went to send them, he received an email on Jpay from the inmate saying "i saw you were added to my contact list"

The other 2 sent him an email saying "hey i got your letter, and I just received your email, I had to add you first.

So i'm not really sure how it works. But he did not get notified it didnt go through.

He also has not been able to log on to Jpay all day.

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For the one whose contact list he had to be added to, do you know if he knew he had to first write via snail mail, or had he sent an email and was notified it didn't go through?
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Old 07-13-2018, 01:10 PM
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Iíve never had my address in the body of an email. The name is there but it can literally be any name you put in the system.

I've been thinking about you're not ever having had an address in the body of an email. If all communication is going to be through Jpay, why is a physical return address needed for a snail mail letter, when it's not needed at all for a Jpay email? What am I missing?
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Old 07-13-2018, 01:18 PM
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The origianal question (and the thread) is very confusing to me. What is the real question?

I have never had to add my address to the body of an email. I just created my jpay account and then added who I wanted to contact.
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Old 07-13-2018, 01:29 PM
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The origianal question (and the thread) is very confusing to me. What is the real question?

I have never had to add my address to the body of an email. I just created my jpay account and then added who I wanted to contact.

Given that you have to put a return address on the envelope and in the body of a letter sent via snail mail, even if all communication from that point on is going to take place via Jpay, it's interesting to me that no address is needed when your first contact with someone is through Jpay.
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Old 07-13-2018, 01:30 PM
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Quote:
Originally Posted by jordan321 View Post
So he added 3 to his Jpay. the first 2 he sent a "hey what's up" email but then saw he might have to send a snail mail.

So he wrote all 3 a snail mail. The day he went to send them, he received an email on Jpay from the inmate saying "i saw you were added to my contact list"

The other 2 sent him an email saying "hey i got your letter, and I just received your email, I had to add you first.

So i'm not really sure how it works. But he did not get notified it didnt go through.

He also has not been able to log on to Jpay all day.

Thank you again.
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Old 07-13-2018, 01:39 PM
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You're welcome. There is also another option, which you could be confusing with Jpay, i have done that as well.
I forget what it's called , but its where YOU write and email, and the company prints it out and sends it to the inmate. The inmate writes back via letter but you can still send an email.
On that one is where you need to put your return address since it's not coming from you, but from a company
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Old 07-13-2018, 06:15 PM
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Quote:
Originally Posted by Denver83 View Post
I've been thinking about you're not ever having had an address in the body of an email. If all communication is going to be through Jpay, why is a physical return address needed for a snail mail letter, when it's not needed at all for a Jpay email? What am I missing?
Because they canít write you back without an address?
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Old 07-13-2018, 08:34 PM
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Quote:
Originally Posted by Denver83 View Post
Given that you have to put a return address on the envelope and in the body of a letter sent via snail mail, even if all communication from that point on is going to take place via Jpay, it's interesting to me that no address is needed when your first contact with someone is through Jpay.

The return address on the envelope is so the prison mail room knows who the sender is. When you sign up for jpay, all of your contact information is put into the system so they do know who you are.

If you write a letter that they think has bad information in it or porn or anything not allowed, they know who you are and where you sent it from.
On jpay, when you sign up, they need your name, credit card info and address linked to the card. That way, if something is sent that is not allowed, they still know who you are and where you are.

"They" means the prison and jpay personnel.

Make sense?
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Old 07-14-2018, 09:25 AM
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Originally Posted by sass4221 View Post
The return address on the envelope is so the prison mail room knows who the sender is. When you sign up for jpay, all of your contact information is put into the system so they do know who you are.

If you write a letter that they think has bad information in it or porn or anything not allowed, they know who you are and where you sent it from.
On jpay, when you sign up, they need your name, credit card info and address linked to the card. That way, if something is sent that is not allowed, they still know who you are and where you are.

"They" means the prison and jpay personnel.

Make sense?

Very much so. Thank you for the explanation on how Jpay works regarding sender info!
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