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IOWA Prison & Criminal Justice Discussions Topics and conversations dealing with the State of Iowa - Department of Corrections, Criminal Justice System, Prisoner & Family Support, News & Information, visitation, mail, etc.

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  #1  
Old 08-08-2013, 08:21 PM
serendipity6773 serendipity6773 is offline
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Is anyone else STILL having phone issues?
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  #2  
Old 08-09-2013, 07:18 PM
MissyMarie82 MissyMarie82 is offline
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Yes, I am still having phone issues. I have called every day for over 2 weeks now. What are they telling you?

They just keep telling me to check my phone restriction settings, I explain to them it is not my phone as my daughter also has a US Cellular phone, same area code, can not get calls.... they transfer me to technical support who "change" a setting, still no callls.
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Old 08-09-2013, 09:40 PM
serendipity6773 serendipity6773 is offline
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The last I heard was they were skip tracing an attempted call from my husband last Saturday. I was supposed to hear something today. Billy has told me there are some guys there whose phones are working just fine. Weird!! I emailed today to ask if they could just set up a new account with a new number for me. I'm so furious, but what can I do?!
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Old 08-15-2013, 06:53 AM
MissyMarie82 MissyMarie82 is offline
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any news? I am still not able to get calls and no one has any answers..... I want to pull my hair out
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  #5  
Old 08-15-2013, 06:10 PM
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tigerful tigerful is offline
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Hi girls, im having no trouble with US cellular, hubby is in newton. The email systems have been down a while, i know the showers are screwed and there is a one hour gap for all 900 plus inmates to try get their shower in. Riduculous. But just to update anyone with the phone so far i havent had any problems
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  #6  
Old 08-15-2013, 07:56 PM
serendipity6773 serendipity6773 is offline
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They finally narrowed it down to only prepaid phones. The last I heard on Tuesday is that they are still working on it. 3 weeks tomorrow!!! I am so tired of the whole thing!!!
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Old 08-17-2013, 12:22 PM
MissyMarie82 MissyMarie82 is offline
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I had calls yesterday now today back to not working! I picked prepaid cause its cheaper, I guess I get what I pay for
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Old 08-17-2013, 02:17 PM
serendipity6773 serendipity6773 is offline
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Ha! $70 a month isn't all that cheap though!!! I don't understand how they've fixed it twice and then it stops working again. I'm so darn frustrated!!!!
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Old 08-17-2013, 05:38 PM
MissyMarie82 MissyMarie82 is offline
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I was on a us cellular contract plan and switched to prepaid cause it was cheaper than the contract plan. unlimited talk text and web on contract is way more than prepaid I still cant figure out how it has been fixed then unfixed lol
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Old 08-25-2013, 11:45 AM
MissyMarie82 MissyMarie82 is offline
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I gave up and switched companies..... nice to finally get to talk!
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  #11  
Old 08-25-2013, 08:49 PM
serendipity6773 serendipity6773 is offline
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I wish I could too!! I take it he's not home yet? Any idea when?
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Old 08-26-2013, 06:30 AM
MissyMarie82 MissyMarie82 is offline
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NO and NO
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