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Canada Prisons & Jails Visitation, Phones, Packages & mail This forum deals with all the ins and outs of the Canadian Prison and Criminal Justice System, including Phones, Mail, Packages, and visitation.

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Old 12-22-2018, 01:29 PM
D.F.L.2017 D.F.L.2017 is offline
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Default Issues w/internet app phone calls from Collins Bay Institute?

Hello, I was just wondering if anyone else has had issues with inmates not being able to call them on an internet app?
I have had this is place for months and now my spouse is saying he suddenly cannot call the internet line , which was a local number,that has been working for months.
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Old 12-26-2018, 08:15 AM
D.F.L.2017 D.F.L.2017 is offline
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Anyone experience this recently?
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Old 12-26-2018, 10:41 AM
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You would not be the first to have that issue. A lot of times, DOC considers that to be 3rd party calling.
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Old 01-09-2019, 11:01 AM
duckduckgoose duckduckgoose is offline
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We use fedphoneline out of Collins Bay but we aren't experiencing any problems.



Hope you get this sorted out.
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Old 01-10-2019, 08:15 PM
jillburtcarter jillburtcarter is offline
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Is this through freephoneline.com
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Old 03-07-2019, 01:44 PM
IKARUS1984 IKARUS1984 is offline
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Quote:
Originally Posted by D.F.L.2017 View Post
Hello, I was just wondering if anyone else has had issues with inmates not being able to call them on an internet app?
I have had this is place for months and now my spouse is saying he suddenly cannot call the internet line , which was a local number,that has been working for months.
Freephoneline and Fongo lines are dead, best to go with FedPhoneLine or Vonage....
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