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Missouri Prison & Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Missouri Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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Old 12-25-2011, 06:52 PM
myhearthurts myhearthurts is offline
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Angry Phone trouble

Is anyone else having trouble with secrus prepaid, My lo calls and it does its little spew and when I try to except it, it doesnt reconize(sp) that I have pressed 1 to except it just keeps going and going til it disconnects and tells him know one answered or he recieved a answering machine, he has to call sometimes six or seven times in a row before it will acknowedge that I pressed 1 to except..I called secrus on the 23 and they made a ticket on it and I called them today and the girl I spoke with rude as all get out said your ticket hasnt been looked at and hung up on me!!!!!
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Old 12-26-2011, 11:11 PM
Hardt Hardt is offline
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The problem I'm having is that his voice keeps cutting in and out. The second last call was fine, but the call yesterday was awful. It's very discouraging. Anybody else?
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Old 12-27-2011, 12:07 PM
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KC_Queen87 KC_Queen87 is offline
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I was having an issue a few weeks ago and last week where I could hear him, but he couldn't hear me. It seems as though the issue has been resolved... hopefully.
It hasn't always been easy, but it's always been worth it.
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