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Texas Prison and Jail Visitation, Phones, Packages & Mail Topics / Information relating to the Texas Department of Corrections and local / county Jail visitation, phone calls, mail, inmate care packages, etc.

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  #1  
Old 09-18-2012, 06:22 PM
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Arrow Information, & Q&A: Inmate Care Packages - eCommDirect Service

Dear all,

Finally, it looks as though we will be able to send care packages to our loved ones in TDCJ.

To make the sharing of information a little bit easier, I have created this new sub-forum for us to use on PTO.

We have been told that the eCommDirect service will become operational on 25th September 2012.

This is the link to the eCommDirect service: https://tdcj-ecommdirect.portal.texas.gov/

If we all share what information and experiences we have with this new venture, it may help others to make the best use of the service.
Please use this new forum for any discussion about Texas Care Packages.

Many thanks,


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  #2  
Old 10-31-2012, 07:37 PM
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Lastest from TDCJ site:

Quote:
Announcements

eCommDirect - Offender Commissary Purchases

The TDCJ Commissary and Trust Fund Department has initiated an on-line program where friends and family may purchase up to $50 of commissary items every calendar quarter for eligible offenders. The items available for purchase include the top 100 selling items which include snacks, hygiene products, correspondence supplies as well as some new packaged items. The amount purchased will not affect the amount that offenders may spend on commissary items from funds deposited in their inmate trust fund account. In addition to offenders on commissary restriction, offenders in General Population and State Jail levels 4 and 5, Protective Custody levels 5 and 6 and Administrative Segregation levels 2 and 3, are not eligible to receive commissary purchases through this program.
Website Link: www.texas.gov/eCommDirect
Implementation of the on-line purchase program will be phased in over the next 30 days, with the Region I offenders at the following units able to participate in this program effective October 31, 2012: Byrd, Duncan, Eastham, Ellis, Estelle, Ferguson, Goodman, Goree, Holliday, Huntsville, Lewis, Polunksy, and Wynne.
Throughout November, we will update the status of the participating facilities as the program is expanded to all units.
Announcement here: http://www.tdcj.state.tx.us/announce...ommdirect.html
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Old 12-23-2012, 02:31 AM
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Thumbs up Texas Inmate Care Packages - eCommDirect

Please use this thread to ask questions about the TDCJ Inmate Care Packages/eComm service.

The original thread can be found here: Inmate Package Program?

Thanks.

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Old 12-24-2012, 09:28 AM
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I just used ecomm direct for the first time today. I didnt purchase a care pack though. It said my LO could only get deposits.. so I made a depost to his trust fund acct. My question is.. is this the best way to send them money? Will they know about it quickly? Or should I use jpay?

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Old 02-21-2013, 10:11 AM
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My daughter is new in TDCJ so I've been looking for a way to put money on her books while I wait for Huntsville to send deposit slips. For personal reasons I don't want JPay appearing on my bank statement. I purchased a Visa gift card for use online. Tried to use it for JPay but they will not accept a gift card for fund transfer. However I tried it on the eCommDirect & IT WORKED! I'm so excited I just thought I would pass it on!
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Old 04-20-2013, 06:32 PM
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how do get to E COMM DIRECT AND IS THERE A LIST OF THINGS YOU CAN SEND
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Old 04-20-2013, 07:18 PM
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This is the link to the eCommDirect service: https://tdcj-ecommdirect.portal.texas.gov/

I'm guessing there's a list once you log in. Good luck!
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Old 04-26-2013, 11:28 AM
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Got a problemand I hope this is the right place to post it. Just went online to purchase some things for my son who was at the middleton unit. Sent him an email and found out that he has been moved not once but twice. So, now that he's in the BYRD Unit, it said deposts only. My question is, will he get the items I got for him or not? To make matters worse, the phone has not rung in over a month, so I have not talked to him or got to have a visit in over a month. What a mess. Need some advise, please. Thanks for any and all the help. SKA
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Old 04-26-2013, 01:43 PM
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Quote:
Originally Posted by ska View Post
Got a problemand I hope this is the right place to post it. Just went online to purchase some things for my son who was at the middleton unit. Sent him an email and found out that he has been moved not once but twice. So, now that he's in the BYRD Unit, it said deposts only. My question is, will he get the items I got for him or not? To make matters worse, the phone has not rung in over a month, so I have not talked to him or got to have a visit in over a month. What a mess. Need some advise, please. Thanks for any and all the help. SKA

Please email me his name and number to eric.johnston@tdcj.state.tx.us and I will find out what his status is. We can transfer his order to him at whatever unit he has landed at. Just let me know and we can get him fixed up. Also send me the date and purchase amount on the eComm order you placed.
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Old 04-26-2013, 02:01 PM
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We are working on a "Quick Link" on the TDCJ homepage to make it easier to drill down to the Commissary & Trust Fund department information. We have an eComm item list and commissary price list there along with some frequently asked questions. Here is a link to this landing spot where there is some good commissary information:

http://www.tdcj.state.tx.us/division...omm_trust.html
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Old 04-29-2013, 09:35 PM
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Default Placed Order Earlier In The Day & Now He's Leaving

I need to cancel and get my money back for the order that was placed earlier in the day due to him being moved to another facility. How do I go about doing this?
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Old 05-11-2013, 02:51 PM
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Default Unit is on lock down. Can my LO still receive package?

Just wondering if my LO can receive a package if the unit is currently on lock down. Thanks!
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Old 05-11-2013, 05:39 PM
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I need to cancel and get my money back for the order that was placed earlier in the day due to him being moved to another facility. How do I go about doing this?
As long as he is still in TDCJ custody, the order will follow to the new unit- that has been discussed previously.
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Old 05-11-2013, 05:40 PM
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Just wondering if my LO can receive a package if the unit is currently on lock down. Thanks!
Lockdown of any part of the unit will result in being able to do deposits only...once the unit is off of lockdown, then ordering will resume online.
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Old 07-05-2013, 12:35 PM
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Have they done reset for this quarter July-September already? I can't seem to be able to order anything right now, and I wonder if it's lockdown or if reset is not done yet?
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Old 07-05-2013, 12:58 PM
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When I.called last Monday I was told it would not reset until 12am Tuesday morning. I was able to place my order Tuesday afternoon.
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Old 07-05-2013, 01:02 PM
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Call 936-437-6071
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Old 07-08-2013, 10:02 AM
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Call 936-437-6071
Not sure why this was posted on this thread.

This # is not related to eComm in any manner. eComm questions may be directed to 936-437-4777.
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Old 07-08-2013, 10:21 AM
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Originally Posted by TDCJ Commissary View Post
Not sure why this was posted on this thread.

This # is not related to eComm in any manner. eComm questions may be directed to 936-437-4777.
It was given to me directly from Huntsville to speak to someone who helped resolve my questions on placing an eComm order.
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Old 07-08-2013, 01:56 PM
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It was given to me directly from Huntsville to speak to someone who helped resolve my questions on placing an eComm order.
Ok, just wanting to avoid any mis-directed calls to the wrong department and then have you get bounced around until finally making it to our department. Ironically, that number is to the "Prison Store" where units and departments order their supplies...
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Old 07-15-2013, 11:31 AM
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hello my ? is my husband sent me a list of foods he needed but i looked in the ecomm and some of the items are not on there like loaf of bread, mac o rolls, hot pickles, some kind of chicken and some more things is there any other website that i need to go to find them!!! thank u
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Old 07-16-2013, 12:27 PM
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EDDFLORES download and print out the 2013 commissary list..You will see items that have an E on them or a EK on them those are the things you can order thru the website. The rest he will have to order....
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Old 07-16-2013, 04:15 PM
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Where do I download it from?
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Old 07-24-2013, 07:17 PM
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Where do I download it from?
this one is probably not current prices but the items are probably..

http://www.minutesbeforesix.com/MB6F...ice%20List.pdf
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Old 07-24-2013, 07:29 PM
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this one is not current prices but the items are probably..

http://www.minutesbeforesix.com/MB6F...ice%20List.pdf

current list...

http://www.tdcj.state.tx.us/document...07-11-2013.pdf
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