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  #1  
Old 04-24-2012, 06:06 AM
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I have been trying to call about my loved ones visits and No one picks up the phone. I need to talk to someone at this facility, they have taking his visits and No one is able to tell him why, they have even gone to the point of saying something about he had them takin away back in 2006. He has been home since then and we do not know what is going on. I call all times of the day and no one picks up the phones. This has been going on now for a few weeks... does anyone know who else I can call and talk to about this facility?? please let me know, any ideas, thanks we are very upset about this. He has filed a request to fine out what's going on and he hasn't heard back from them yet.
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Old 05-02-2012, 06:26 PM
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Hi. That whole complex has been having trouble with the phones. My boyfriend is at JCI and the phones have been down for 2 months. They fixed-haha a transformer and the phones have been down ever since. I did call and suggest you call the main DOC Headquarters to find out what is going on. Maybe if enough people call they will do something!
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Old 05-04-2012, 05:07 AM
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Quote:
Originally Posted by Lost but Found View Post
Hi. That whole complex has been having trouble with the phones. My boyfriend is at JCI and the phones have been down for 2 months. They fixed-haha a transformer and the phones have been down ever since. I did call and suggest you call the main DOC Headquarters to find out what is going on. Maybe if enough people call they will do something!
Good Luck

Thank you, but do you know DOC, headquarts phone number. They keep saying call before you come to make sure he has his visits back but No One picks up the phone. I will call and have others call to if I knew the right number to call. thanks again
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Old 05-05-2012, 08:09 AM
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The main # is 410-585-3300. They are pretty rude so I would ask to speak to a supervisor that usually get you somewhere. Tell them your situation that no one picks up the phone. Go up the chain of command if you need to because sometimes that is the ONLY way to get results.
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Old 05-18-2012, 11:55 AM
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You could also write the warden
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