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Old 03-13-2019, 07:15 AM
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In all honesty, you've probably just described the majority of prisons in the U.S.

Your first point of contact should always be the Warden. It isn't a good idea to alienate and / or piss off the Warden by doing an end run, especially if you have a loved one there.

That being said, the fist thing that came to mind is for you to contact your legislator(s).
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