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Old 05-24-2019, 12:07 AM
ans aunt ans aunt is offline
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Join Date: Dec 2018
Location: Indiana
Posts: 15
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Thanked 3 Times in 3 Posts
Default Issue with returned mail

We are on our family member's call and visit list. 4 of us have sent in our applications to visit at Rockville. 2 of the applications have been returned unopened and stamped "Refused, Return to Sender, No offender number or name", the other 2 have not heard anything yet. Both returned applications to visit were addressed to the "Counselor of (Dorm #) Housing Unit", per application instructions. What's going on up there in the mail room? Is this a common issue? This is upsetting as it took 10 days for us to learn that it was not even accepted and only then when we received it as refused/returned mail. This has resulted in significant delay in visiting our loved one since the applications now have to be sent again with no guarantee it won't be returned again. Anybody else having same issues?
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