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Old 05-06-2017, 06:34 AM
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Keltria Keltria is offline
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Before you can receive calls from a TDCJ offender, you must first register your telephone number:


Note: You will need the offender's TDCJ ID Number to register to receive phone calls from him or her.

If you do not know their number you can find it through the online offender search or by phone at (936) 295-6371 or (800) 535-0283. The phones are answered from 8 a.m. to 5 p.m. Monday - Friday. Telephone: (866) 806-7804

Telephone calls can be placed in the following manner:

Collect calls - charges are accepted when the offender calls.
Friends and Family Prepaid - the telephone number owner establishes an account in which to deposit money to pay for the offender's calls.
Offender Telephone Prepaid Debit Account - the offender or family can deposit money into the offender's account.

The following rules apply to the system:

Phones are available from 7:00 a.m. - 10:00 p.m., unless conditions dictate a change.
Calls are limited to 20 minutes.
You will hear a warning message one minute before being disconnected.
Offenders have unlimited minutes per month.
All calls, except to the Attorney of Record, are subject to monitoring and recording.
Calls may only be made to home land line telephone numbers and post-paid cell phones. No calls are allowed to internet services, 800 numbers, businesses, pay phones, or international numbers.
To receive calls, the name on the registrant's driver's license or state identification card must be reflected on their telephone listing or bill.

To register you will be required to confirm that you:

Are the registered owner of the telephone number.
Agree to allow the offender to call the phone number.
Are at least 18 years old.
Will not forward calls or make 3-way calls received from the offender.

Complaints about the vendor service for the Offender Telephone System or E-Messaging Service should be forwarded in writing to:

Texas Department of Criminal Justice
Information Technology Division
Offender Telephone System Contract Manager
P.O. Box 4016
Huntsville, TX 77342-4016

PTO Administrator

Last edited by Keltria; 05-06-2017 at 06:38 AM..