View Full Version : Incentive Package Mixup at Tutwelier


GSPack
12-02-2004, 11:20 PM
Just stopped in to let you all know that my daughter had earned an incentive package.back inAugust,,.you know underwear pen paper stamps and hygene products..it was to have been postmarked Nov 11, but due to my surgery I would not have been able to get it done by the 10th and the 11th was a postal holiday. I called and got permission to send it on the 12th in care of the Captain who monitors the Ladies on the Annex(this is minium security just a step up from work release). Well it is Dec 2nd and her box has been held hostage by her supervisor and I called Monday asking why! Here's the phone call I got today from the Captain:

Told himI sent it In Care Of Him, knowing that he would see that she got it. Said to Daughter her supervisor has had it in her office since at least the 17th of Nov, told several of the girls she was not going to beg them to come get their boxes. Now when they ask for them she wont give them to them. Spoke to the Captain this evening and he said he would take care of it first thing in the morning as this was deffinately not fair to either me..as he knew how hurt I was and still got it out and that as long as my daughter has nothing wrong on her papers she should have it and also that it was not sent directly to him! He also assure me that this supervisor would not retaliate against Shellee and if she did I was to call him immediately!
I told him daughter was on Bed Sick due to her female problem flair up and the Dr was very concerned as the infection has spread to her uterus. She has had Pelvic Imflammator Disease since about 98 and if it has not been treated right with certain antibiotics ( so hard to get while in prison)it progresses so bad that the only relief a woman can do is to have a complete hysterrectomy. She is afraid of having this done while in prison as she has heard so many horror stories and the Captain assured me that they use outside Drs for these type of things and he will definately see her tomorrow to see how she is! How kind is that? This man has been my knight in shinning armour each time I call. Which is not very often and he has learned to know that when I do call it is important and not some frivelous thing!
He also promised to call me back once he found out all the answers to the whole situation, hopefully by tomorrow evening..Monday at the latest.

So just letting you know that it is okay to call and ask questions concerning your loved one. Always be respectful and sencere and then thank the person who helps you even if they send you to another person. It makes a positive impression on these folks and they respect that we treat then with a certain amount of respect..after all they are human and they make mistakes too!

ragland
12-03-2004, 08:03 AM
granny, you're such the diplomat!!!

you've done well for yourself and im very proud of you, i hope you are still doing ok...lots of love sent your way!

GSPack
12-03-2004, 08:52 PM
Thank you my dear Rag..hope things are shaping up for you also and sure hope we get to see each other before Xmas!
Love you Gal!

GSPack
12-13-2004, 10:04 AM
Updat on Incentive Package..The Captain himself retrived the box and investigated the situation surrounding it and then he personally delivered it to my daughter and told her to call me and let me know that she got it and everthing that was in it including the wireless notebook(for letter writing) and the shorts with the tie up strings....LOL She told him she had too much to live for him to worry about her trying to hang herself....Says I forgot the panties and I told her we could find any in the size she wanted...or I thought we packed them not sure now course with all the pain meds I was on and 2 people trying to pack it we could very well have left them out..LOL
Just glad to see she finally got it and intime for Xmas!~!!!

Granny

ragland
12-13-2004, 12:29 PM
im so very glad she got the package granny....

GSPack
12-13-2004, 12:36 PM
LOL will the case of the lost panties has been solved..was getting the LR squared away rearanging so i can set the Xmas tree up on my new desk in the window and low and behold in going thru a box that came of the first desk at the the bottom I found 3 pakages of panties for daughter..oh well I guess i will just put them up for next package one less thing I will have to buy..sure hope she doesnt get fat in the mean time.LOL

Granny

danielle
12-14-2004, 01:24 PM
Glad you found the panties! :)

I'm also glad your experience with the Captain was positive! Mostly, though, I'm glad she got her package!!! :)

GSPack
12-14-2004, 01:31 PM
TY Danelle..This man is a credit to his Job is all I can say..I wish more of Al prisons had more of him....Think we could clone him and get away with it???