TxRenee
11-04-2002, 07:03 PM
Ok Everyone~ It's me again and you should all be like totally sick of me by now
Let me try and explain what all has happened to me and Tele-Net.
I sent Tele-Net my money and within 1 week I got my number. I have had NO problems with Tele-Net thus far.
Tony added my Oklahoma Number to his list today Monday 11/4.
He can not use it :( I used my cell phone to call the Oklahoma number and it does work and rings here at my house WoooHooo.
The prison told Tony that I needed to call T-Netix the company that had the prison phones and tell them to unblock this new number.
Now this is where I had trouble....I called the 800 number ALL afternoon and when I finally got someone they told me the "system" was down and I had to call back. :(
I called back tonight and after being on hold for almost 1 hour I finally got a LIVE PERSON! (almost fainted)
They informed me they do not handle Davis Correction Fac. That it is a SBC account and I needed to call South Western Bell C. <---what ever that is.
They did give me the 800 number for SBC though.
I called SBC and got ahold of them in less then 5 mins.
The lady was awesome and told me that Tony should beable to call this number I have within the next 24 to 72 hours..
WoooooooHooooooooooo
Please hold your breaths, cross your fingers, say a prayer, everything for me
Thanks so much to all of you for your support and will let you know as soon as my honey calls me on this new number and it works :)
Thanks again
Renee
Let me try and explain what all has happened to me and Tele-Net.
I sent Tele-Net my money and within 1 week I got my number. I have had NO problems with Tele-Net thus far.
Tony added my Oklahoma Number to his list today Monday 11/4.
He can not use it :( I used my cell phone to call the Oklahoma number and it does work and rings here at my house WoooHooo.
The prison told Tony that I needed to call T-Netix the company that had the prison phones and tell them to unblock this new number.
Now this is where I had trouble....I called the 800 number ALL afternoon and when I finally got someone they told me the "system" was down and I had to call back. :(
I called back tonight and after being on hold for almost 1 hour I finally got a LIVE PERSON! (almost fainted)
They informed me they do not handle Davis Correction Fac. That it is a SBC account and I needed to call South Western Bell C. <---what ever that is.
They did give me the 800 number for SBC though.
I called SBC and got ahold of them in less then 5 mins.
The lady was awesome and told me that Tony should beable to call this number I have within the next 24 to 72 hours..
WoooooooHooooooooooo
Please hold your breaths, cross your fingers, say a prayer, everything for me
Thanks so much to all of you for your support and will let you know as soon as my honey calls me on this new number and it works :)
Thanks again
Renee