View Full Version : Global telelink.


heavy
02-28-2009, 08:02 PM
The other day when my son called.I GAVE GLOBALTELELINK 25.00.FOR MY SON TO CALL ME IN THIS ACCOUNT.TONIGHT HE TRYED TO CALL.THE RECORDING SAID.CALL GLOBAL TEL.IF I DON'T WANT PRISON CALLS . I JUST GAVE THEM 25.00 THURSDAY..WELL SOMEONE TELL ME WHAT TO DO TO GET THIS STRAING OUT.

Chantalley
03-01-2009, 07:50 AM
OK so he wasn't able to have the call put through? Or did he get to talk to you, but at the beginning the recording said to call G/T if you don't want prison calls?

SugarGirl
03-01-2009, 08:00 AM
1-877-372-4330 is the number I was given when my friend couldn't get through to me.

heavy
03-01-2009, 08:10 AM
OK so he wasn't able to have the call put through? Or did he get to talk to you, but at the beginning the recording said to call G/T if you don't want prison calls?

At the beginning the recording said tocall G/LYOU YOU DON'T WANT ANY PRISON CALLS.AND IT SAID IT 2 TIME.I NEVERY GOT TO TALK TO HIM.I CALLED THE NUMBER TO SEE WHAT WAS IN HIS ACCOUNT.17.95.THAT CALL COST ME 8.00 THE OTHER DAY.THAT HIGHT.wHAT SHOULD I DO?

papisgirl
03-01-2009, 08:31 AM
Hmmm, not sure. I know the Global tel TN number is 1-800-338-3519. Never had that happen to me before.

heavy
03-01-2009, 08:55 AM
Hmmm, not sure. I know the Global tel TN number is 1-800-338-3519. Never had that happen to me before.


dO YOU KNOW IF THIS IS A TOLLFREE NUMBERL?

NotherWife2
03-01-2009, 09:38 AM
I use 800 483 8314 this gives me my balance and the option of putting money on the account. It is automated, no waiting no person to talk to / hassle with. If you need to talk to someone (ewwww) 877 650 4249 ( 800, 877 are free calls) Just a note to anyone waiting for a call from the west tn area, because of the snow storm they MAY be on lockdown and unable to call and the reason they would be on lockdown is that co's didn't show up for work and they won't let them out if there is a shortage of staff.

heavy
03-01-2009, 09:48 AM
I use 800 483 8314 this gives me my balance and the option of putting money on the account. It is automated, no waiting no person to talk to / hassle with. If you need to talk to someone (ewwww) 877 650 4249 ( 800, 877 are free calls) Just a note to anyone waiting for a call from the west tn area, because of the snow storm they MAY be on lockdown and unable to call and the reason they would be on lockdown is that co's didn't show up for work and they won't let them out if there is a shortage of staff.


My son is at N.W.C.X.IN THE NRU BUILDEN.i DON'T KNOW IF THEY GOT ANY SNOW OR NOT..tHAT RECORDING IS NOT LETTING ME TALK TO HIM.

NotherWife2
03-01-2009, 09:54 AM
NWCX did get snow yesterday call the 800 483 8314 and see what your account balance states. WTSP, NWCX, HCCF, and the other prison next to HCCF all got quite a bit of snow I am looking out my window and see approx 3-4 inches.

papisgirl
03-01-2009, 10:01 AM
You can have two differnt types of accounts with GTL...you can place money on your phone, meaning the inmate can call your number, use the automated system and put money directly on your phone number. You also can put money on the inmates account meaning they can pick up the phone on their end and call anyone on their calling list. Granted the autmated system works well but I would think that you would have to call and speak to someone. Granted GTL has their toll free numbers but 1-800-338-3519 is GTL for TN. If you can't get through they have the automated call back system that works fine. You can also check to see if your payment went through.

heavy
03-01-2009, 10:45 AM
Thanks to all of you.I HAVE MONEY IN THE ACCOUNT.I CALL LAST NIGHT.WHEN MY SON COULDN'T GET THROW.PAPIS GIRL I WILL CALL THAT NUMBER.THANKS.

Toby's Girl
03-01-2009, 11:05 AM
My husband is at NWCX and I spoke with him this morning.

heavy
03-01-2009, 01:34 PM
I called the number that papis girl gave me.I got it strating out.They will bill my phone comp. again.Thank.
I heard from my son.today

papisgirl
03-01-2009, 06:53 PM
Happy to hear it...the TN number seems to help more than the basic GTL number...I know dealing with GTL can drive us all crazy from time to time.

heavy
03-01-2009, 07:35 PM
Happy to hear it...the TN number seems to help more than the basic GTL number...I know dealing with GTL can drive us all crazy from time to time.
They were so nice.And I am glad that they are putting it on my phone bill.That where I have it all the time.And she put it back on there.It's cheper.Thank you again