Delchick
02-09-2008, 12:05 PM
I came to this board a few months ago to find out information about the Delaware system. I realized that it had grown stagnant over time. Most of the information is at least 2 years old - some even older. I've learned some information that I hope helps someone else out so they don't have to learn it the way I did, the hard way.
This pertains to Howard R. Young, or better known as Gander Hill, in Wilmington.
PHONE CALLS-
HRYCI exclusively uses VERIZON as there collect call carrier. If you do not have Verizon as a home phone you will NOT be able to receive a collect call. When you answer the phone a pre-recorded message will say, "This is a call from the Howard R Young Correctional Facility. This call is from an inmate named ____. If you would like to accept this call please dial 5 now. The use of 3 way calling or call waiting will disconnect this call. This call will be recorded and monitored." As soon as the message is done playing you can start talking. You will get a 1 minute warning and then you will be cut off. The inmate has to submit your number to a list before he can make his first call. I didn't know I needed to have land line. I expected that since I had a verizon cell phone I would be able to get a call. You cannot accept collect calls on a cell phone. Once I had the home phone installed my man tried to add my number to his list but they told him that they only update lists in March, June, September, and December. He wrote a letter to someone (sorry not sure who) and told them there had been a mix up with numbers. Fortunately mine was added the beginning of February. I recently bought call forwarding for my house line and am forwarding it to my cell so I can get calls when I'm not home. I just installed it yesterday so I'm still waiting to see if it works.
If your loved one is in protective custody they will only be able to call you once every other day. They are in lock down for 2 straight days and then are let out for one hour. During this time they are allowed to make one 15 minute phone call (even if they get disconnected due to a faulty phone.) For the rest of the hour they can take a shower and then they must clean their cell. If they are out on Sunday morning, for example, they will get out again on Tuesday evening, Thursday morning, Saturday evening and so forth.
If your loved one is in work pod they can call as many times a day as they can get a phone as long as there is 1 hour between calls. It is typically harder to get a phone in these locations as there are more people trying to make calls and about 4 phones. You have to shout because the phone quality on their end is terrible and the phones are located in the recreation area where everyone else is fooling around.
Visits-
He was allowed one 1-hour visit each week.
Mail-
The first week every letter I wrote was thrown in the trash because I did not include a return address on my letters. :mad: All mail must have a return address. Address the envelope to, Their name, SBI #, HRYCI, PO Box 9561, Wilmington, DE 19809.
They can receive 5 books a month. They must be paperback - NO hardcovers, leather, or vinyl bound, no spirals. They must come directly from a publisher not an individual and must have an invoice. I have not had any trouble with Amazon or Borders. I'm going to post a whole post on mail since it is such a big topic.
Setting Up An Account-
After they are incarcerated for a few days, see if you can call and get their SBI #. We didn't know what to do so we just waited to receive a collect call which I wasn't able to get because I didn't have a home phone- WHAT A MESS! Anyway, once you have their SBI number you can get a money order for up to $500.00. They cannot have more than that in their accounts. Fill the money order out to them with their first and last name followed by SBI#------, for the address fill in HRYCI's address. Put this in the mail. Address the envelope the same way as above to the inmate. The mail room will open it and send it to the business office. You want to set up their account as soon as you can so they can take care of their personal hygiene.
I hope this helps you. I would of loved to have this information. It would have saved me money and a lot of lost sleep.
:thumbsup:
This pertains to Howard R. Young, or better known as Gander Hill, in Wilmington.
PHONE CALLS-
HRYCI exclusively uses VERIZON as there collect call carrier. If you do not have Verizon as a home phone you will NOT be able to receive a collect call. When you answer the phone a pre-recorded message will say, "This is a call from the Howard R Young Correctional Facility. This call is from an inmate named ____. If you would like to accept this call please dial 5 now. The use of 3 way calling or call waiting will disconnect this call. This call will be recorded and monitored." As soon as the message is done playing you can start talking. You will get a 1 minute warning and then you will be cut off. The inmate has to submit your number to a list before he can make his first call. I didn't know I needed to have land line. I expected that since I had a verizon cell phone I would be able to get a call. You cannot accept collect calls on a cell phone. Once I had the home phone installed my man tried to add my number to his list but they told him that they only update lists in March, June, September, and December. He wrote a letter to someone (sorry not sure who) and told them there had been a mix up with numbers. Fortunately mine was added the beginning of February. I recently bought call forwarding for my house line and am forwarding it to my cell so I can get calls when I'm not home. I just installed it yesterday so I'm still waiting to see if it works.
If your loved one is in protective custody they will only be able to call you once every other day. They are in lock down for 2 straight days and then are let out for one hour. During this time they are allowed to make one 15 minute phone call (even if they get disconnected due to a faulty phone.) For the rest of the hour they can take a shower and then they must clean their cell. If they are out on Sunday morning, for example, they will get out again on Tuesday evening, Thursday morning, Saturday evening and so forth.
If your loved one is in work pod they can call as many times a day as they can get a phone as long as there is 1 hour between calls. It is typically harder to get a phone in these locations as there are more people trying to make calls and about 4 phones. You have to shout because the phone quality on their end is terrible and the phones are located in the recreation area where everyone else is fooling around.
Visits-
He was allowed one 1-hour visit each week.
Mail-
The first week every letter I wrote was thrown in the trash because I did not include a return address on my letters. :mad: All mail must have a return address. Address the envelope to, Their name, SBI #, HRYCI, PO Box 9561, Wilmington, DE 19809.
They can receive 5 books a month. They must be paperback - NO hardcovers, leather, or vinyl bound, no spirals. They must come directly from a publisher not an individual and must have an invoice. I have not had any trouble with Amazon or Borders. I'm going to post a whole post on mail since it is such a big topic.
Setting Up An Account-
After they are incarcerated for a few days, see if you can call and get their SBI #. We didn't know what to do so we just waited to receive a collect call which I wasn't able to get because I didn't have a home phone- WHAT A MESS! Anyway, once you have their SBI number you can get a money order for up to $500.00. They cannot have more than that in their accounts. Fill the money order out to them with their first and last name followed by SBI#------, for the address fill in HRYCI's address. Put this in the mail. Address the envelope the same way as above to the inmate. The mail room will open it and send it to the business office. You want to set up their account as soon as you can so they can take care of their personal hygiene.
I hope this helps you. I would of loved to have this information. It would have saved me money and a lot of lost sleep.
:thumbsup: