does any one have cox phone serivice and is able to get collect calls from doc ?

I have cox communications phone service, and it has been wonderful. I have had no problems with getting calls from my boyfriend while he has been in. I called them when I found out what prison he was going to be at, and they handled it from there. They send notification to the prison that it is ok for collect calls to come through so by the time your calls are approved all blocks are lifted off the phone. You just need to make sure and contact them when you know what Prison he is at. They even called me to verify that I was getting collect calls from the prison..They are great!!

I know what prisons hes at and i have been getting calls
i am currently with qwest
i am just wondering how to go about switching

I have had Cox phone service in the past and didn't have any problems, either. You can just call Cox up and order their phone service. You can even keep your same phone number. :)

The good thing is you can keep your same number, and you do not have to get a new one approved. Just cut off qwest,the same day that cox will become your new service. Before cox connects let them know that you will be getting collect calls and they will have the blocks all lifted before they connect

ok
I am trying to decrease some of my bills:)

Yeah, I have cox communications and I think they are super. I have never had a problem, not once. I'd switch.

good luck

well if they ever get service in my area i will switch

WELL IM GLAD SOMEBODY HAS LUCK WITH COX CAUSE IT TOOK US 3 MONTHS TO GET SERVICE NOT WE HAVE A PREPAID ACCOUNT AND SOMETIMES YOU CAN GET THROUGH RIGHT AWAY AND OTHER TIMES IT TAKES A WEEK TO GET THROUGH:eek:

well im out of the state now and we dont have cox here so oh well

Thanks. I was wanting more info on phone services.

Wish me luck. I did sign up with Cox, but only for the internet service that is on special right now (9.94 then up to 14.95 after the first three months). I'm getting a new phone service with an online company that is unlimited international and local service for $24+ change (but with additional unpublished offer will drop to $14.95/mo)! :0) all options included. I am excited. Cannot beat that cost, huh?

Yay!!! I might finally be able to get calls from my honey! :0)

are yiou going with vonage?

yeppers. Gonna try it. You too?

thinking about it
they dont do collect calls you know that right?

Thank you for the info. I didn't know this but then Tmobile doesn't either, but you can use them as t-netix bills separately. maybe this works the same way? Anyhow, my husband said not to worry about that. I encouraged him to set up inmate billing services. He again said not to worry about, that as long as I set up a phone service, that it'll work out. We'll see what happens. I had over a thousand dollar T-netics bill before and wrote it off in the BK... so I cannot use them anyhow. :( He'll have to take care of the funding beyond this. He said he'd paid before, but didn't... So again, wish me luck!

I have cox....what a nightmare i have had. for my collect calls it is all prepaid they dont allow 3rd party billing in my area and they screw my phone up at least once a week. last weekend they disconnected it and then i lost my # luckily after HOURS on the phone with them they were able to save my # i was not about to lose it and go through the whole phone # approval process again. my parents however have had cox for YEARS and have never had an issue.

I think it just depends i know alot of people who love cox I dont have them cuz i was never assured by them that collect calls would go through I am getting vonage for my 2nd line and no they dont do the collect calls but i am doing a vegas # so my hubby says it will be cheaper idk that but i have my moms # to fall back on thank god
I just am soooooooooo sick of when i am on her phone "who you talking to why are you on the phone now blah blah"

I got a crazy wrong bill this morning from cox so i called them and the woman totally fixed it for me. she hooked me up PHAT but thats about the only good i can say for cox. I am so ready to leave them but cant cuz my roomie has cox and i guess you cant have cox and qwest at the same house.

who told you that
that is bull
its two different accounts

I have cox and have had no problems until today - well last night I guess. My hubby tried to call and kept gettting a recording that my number does not accept collect calls - WTF? I've been getting them for months! He told me this at visit today. I called and the cust service rep said there were no blocks but I would need to talk to a technician to verify - have to do that tomorow.

i would call global also they can put blocks on your phone on the prisons end they have done it to me more then once

Same thing happened to me. Call Correctional Billing Service. I don't know just how it happens. I had Cox for 2 years then all or a sudden my husband got that number is blocked message. I too called Cox and they told me too that my number was not blocked. When I called CBS they told me I had a unpaid $28.00 bill (for which I was never billed) so I paid it and signed up for a CBS prepaid account and have had no problems for the last year.