This forum was created in part because I have my own personal "axe to grind" over these issues.. I was going through my personal effects I brought back from prison and came across my inmate trust fund deposits and an itemized billing sheet on where the money went. I was shocked just how much money I spent on pre-paid phone calls, not to mention the collect ones. All of these calls were made via the federal prison's ITS II phone system.
I am now searching for info on the phone calls I made while in the Montgomery County jail in Texas. I recall they were charging over $20 per 15 minutes and the phones were constantly busy.. I will post all this here as I come across it..
This forum should be used to compare phone prices, phone companies being used, possible lawsuits to change the B.S. practices that the jails/prisons & phone companies are using to bilk inmates and their families out of money, and anything else related....

These phone SCAMS are just another way the criminal "injustice" system makes $$ of inmates and their families...

Fed-X

This link will tell you how to become involved in the campaign for equitable telephone charges

www.curenational.org/~etc/


sherri

Hello PTO members!

We have a wealth of information and questions and answers about our sponsor, Prison Calls Online (formerly Tele-Net), here in the Phones forum on PTO - for those looking for information or who have questions, I have gathered up the links in one place and here they are:

*****

Have questions about Prison Calls Online? Need answers?

Prison Calls Online (Tele-Net) – Questions & Answers HERE (http://www.prisontalk.com/forums/showthread.php?t=180385)

http://www.prisontalk.com/forums/showthread.php?t=180385

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Feedback from Prison Calls Online customers:

If You Are Currently Using Prison Calls Online (Tele-Net), Please Give Feedback HERE (http://www.prisontalk.com/forums/showthread.php?t=10621)

http://www.prisontalk.com/forums/showthread.php?t=10621

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Information about Prison Calls Online's International Calling Plan:

Prison Calls Online (Tele-Net) Announces New International Calling Plan (http://www.prisontalk.com/forums/showthread.php?t=20286)

http://www.prisontalk.com/forums/showthread.php?t=20286

*****

PTO's original discussion & feedback thread about Prison Calls Online:

OK Everyone, This Is the Service We’ve Been Waiting For - Prison Calls Online (Tele-Net) (http://www.prisontalk.com/forums/showthread.php?t=4769)

http://www.prisontalk.com/forums/showthread.php?t=4769



*****

Please post any questions about Prison Calls Online in this thread:

Prison Calls Online (Tele-Net) – Questions & Answers HERE (http://www.prisontalk.com/forums/showthread.php?t=47225)

http://www.prisontalk.com/forums/showthread.php?t=47225

For those of you who know Richard from Tele-Net / Prison Calls Online, you may be interested in watching / listening to him speak at the 2004 PTO Conference. He covers the history of PCO/Tele-Net and a lot of things related to getting dicount phone services.

Definitely worth the free download.. :p

http://www.prisontalk.com/events/2004ptoconference/video/2004ptoconf-telenet.wmv

Fed-X

The sound level & video gets better as it goes..

Oh, this is AWESOME! And not only do you get to watch and listen to Richard (who gave an awesome and very very informative talk that morning)... you get to watch Phil eat breakfast! :D

I watched it yesterday and got very good information.
I did have a qeustion for Richard and he got back to me very promptly.
I am just waiting for a quote to see if it will be worthwhile for me.

Thanks for the video. :)

He's the king of customer service IMHO.. However, he is over worked because so many people know where they can go to get the best service.. Thanks Richard for all that you do!

Hello Richard, it is nice to meet you. I have heard wonderful things about you. :)

I would like everyone to keep in mind that this is a Prison Phone Discussion Forum and NOT the PCO customer service department. It is understandable due to the fact that PCO is an advertiser here and that Richard often drops by that you might want to try and reach him in the forums, but posting publicly about customer service issues is NOT what this forum is about. I am not that you should have no dialog regarding PCO; only that you should exhaust all other means before posting about it.

If you need to get ahold of Richard for whatever reason, please either continue to call him, email him, or reach him here by sending a Private Message to "golf_buddy".

I know that Richard is very busy but he will get to everyone as soon as he can.

Thanks,
Fed-X

Richard's contact information:

richard@prisoncallsonline.com
1-888-925-1400
PM @ PTO: http://www.prisontalk.com/forums/private.php?do=newpm&userid=1510

In short, this forum is a place where we can discuss the problems we have with the phones and the services that we have to deal with when getting calls.

PLEASE remember that MOST states do not allow the use of CALL FORWARDING, REMOTE CALL FORWARDING, CALL WAITING, THREE WAY CALLS, CONFERENCE CALLS, and other such services and PTO does not in any way encourage or advocate using these services while on a call with an inmate in any facility.

Some people will tell you that you will not get caught or that the likelihood of getting caught is very low, but it does happen and the results can be minor to severe. From a few days in top lock to permanent loss of phone privileges.

Jenn