I know we have a few members who are using the Tele-net service to combat the high cost of collect calls and what I'd like is for those members to post. Please just give the rest of us members a little idea of how the service is working, the savings in $$ and anything else you'd like to share about it.

I know we are getting so many new members joining PTO and I'm sure they are going through some frustrating experiences with the high collect call rates. I was hoping by condensing members experiences with Tele-net, we can reach more members with this cost savings alternative.

Thank you and please feel free to copy and paste if you have already posted in another thread. I will be making this thread into a 'sticky' in the near future.

Pamela

Well, my service is set up and ready to go but I'm not actually using it yet... we're still waiting for the little old lady who is historically slow about it to get my new number on his phone list, sigh. :mad:

But I can share many good things about it otherwise. My calls were almost $20 per call for a 15 minute call. Now they will be about $4.25. I'm paying about $18 a month for the remote forwarding and another $3.95 or something a month to Tele-Net, but I don't mind paying that monthly one bit when I was generally paying $60 a night in call charges every time he called and now it will be like $15!!!

I also felt good that they have plans in mind in case you run into any problems with the DOC over using it... the particular company that runs the prison phones where my guy's at, the Tele-Net folks have a good rapport with and have some experience trying to work things out with them. So that's good to know in case anything happens!

Excellent customer service too... Richard (golf_buddy) can answer any and all questions you have and assuage any concerns. And they got me set up fast too! Now if that little old lady will just hurry up and do her job getting my new number on the prison phone list, I can let y'all know how well it's working once I'm actually using it!

Anyway, yup, count me as another happy and satisfied Tele-Net customer!!! :)

When I first started receiving calls from Shawn, I had to set up a "correctional account" through AT&T. At the time, I was using them for my long distance anyway, and they are the only "approved" (by the DOC) carrier for Kansas prisons. There were all these limits, and rules...it drove me nuts. The worst of all was the $5.95 "connection fee" for every call, as well as the downright criminal .89 CENTS for each minute we talked....that meant a half hour of talking was $33.00, and a full hour was $60.00!!!! As you can imagine, it didn't take long before I was battling them over random blocks, and falling behind on my bill. My highest bill for a one month period was almost $500.00...I almost fell through the floor. Shawn and I decided to cool it, but it was soooooooo hard!!!!

When I heard about Tele-Net, I'll admit, I was skeptical. I wondered how these people could circumvent AT&T, whose customer service rep had already told me (in an ominous tone) that they were my ONLY choice if I wanted to talk to my honey. I started seeing posts about Tele-Net here at PTO, and I read all I could. I called for my price quote, and an application. Yes, they do a credit check, and I was sweating that out....since my ex and I split, my credit has gone right to hell. They were so patient on the phone, answering every single question I asked...sometimes more than once *grin*. Imagine my surprise when they accepted me! LOL!

The costs have been what I expected.....and are true to the quote I received. The monthly charges are $16 for the remote forwarding line, and $3.95 for Tele-Net's legwork....$20 total. The per-call charges are a $4 connection fee for each call that is accepted, and .15 cents per minute of talking. That makes a half-hour call $8.50, and a full-hour call $13.00, as opposed to the outrageous amount I was spending for AT&T. There are some taxes added on, but that is the same with any long-distance service.

Tele-Net is saving me big bucks on my calls with Shawn....almost 75%, in fact!

I've had Tele-Net for months now....the service itself is great, the bills are reasonable, and when I have had questions or concerns, the customer service was accessible, polite, and efficient. In the beginning, I just submitted my new Tele-Net number to the prison, and they added it to Shawn's list, no questions asked.....I've never had a single issue with the DOC causing trouble.

Without Tele-Net, I would not be talking to Shawn today....AT&T would have cut me off long ago, at their outrageous prices!

Thanks, Richard and Tele-Net!

Susan in Providence

PS---I am in Rhode Island, and Shawn is in Kansas, so these calls are a lifeline for us!

In the process now as Richard says they do Michigan now!!!!!!!!!!!!!!!! I'll let you know how it works out.

Deb

Please use this thread ONLY for feedback on the service. If you have questions, please start another thread. Thanks! Fed-X

Ohhh I just saw this!! I have been using Tele-Net since like Nov/Dec I LOVE IT!! If I ever lay eyes on Richard he might be in trouble from the big HUGS he would get :)
I now talk to Tony every day or every other day and I pay around total phone bills around 300 a month...NOW don't get scared...I talked to him 75 times in 30 days lol and I had some regular long distance on my reg bill. I am having him cut back to every other day now but Tele-Net saved me!!
*HUGS* and Thanks Tele-Net and Richard
Renee

Hey, anyone getting calls from loved ones in prison. Try TELNET. I just got my bill for 1 month it was 124.00 compared to 3 to 400.00 a month. I was paying 15.45 for 15 min. Now I'm paying about 4.75 for 15 min. From FL to IN

:) I just got my bills for Telnet . My son is in Fl. I have to pay Bell south 85.34, and Powernet Global 53.50 for a total of 138.84. My last bill from Correctional Billing was for 274.00 for lesser time used. Greatest thing since sliced bread.

My sweetie & I talked for an hour and forty-five minutes last night, seven calls total. $29.68... and I used to pay over $20 for one lousy fifteen minute call.

I LUV TELE-NET!!!! :)

My tele net is up and working since this past Monday!!!! Who is saving major bucks now??????? I will post when I get the first bill!

Deb

I just got my first phone bills from PowerNet and Quest.

Each phone call used to cost me about $20 for 15 minutes of time. I think it was about $5.90 for the connection fee plus 89 cents a minute (plus all the taxes of course).

I am very happy to report I now pay $1.91 for a connection fee plus 15 cents a minute to talk. So now our 15 minute phone conversations are about $5.00 a phone call!!

Richard was so helpful and patient with me when I was setting the service up with his company. I appreciate all the time he took with me for me to feel comforatable switching over to this service.

Kim

WooooooooHooooooo Another great Tele-Net Story :)

I recently signed up and have just received my second call through the TeleNet system... I have not received a bill yet but I know from the price that TeleNet gave me that my bills will be half for the same time talking.

Richard from TeleNet has been awesome... AND, if you can believe - he called me after the phone was connected to check that it was working AND, AND, AND he Thanked me for signing up! When was the last time a 'phone company' Thanked you...?

Post Deleted by Fed-X - OFF-TOPIC
This CLEARLY asks for feedback IF you are using Tele-Net. Nothing more, nothing less.

I have only had TeleNet for just over a month now... I am now getting calls twice a week (instead of once) and the bill is STILL cheaper than when I was getting one call a week!

I had the choice to get more calls or keep the calling schedule the same and save money - we chose more calls and to my surprise we are still saving money - and a significant amount too!

I'm using the pre-paid Tele-net service. Kenny couldn't do call collect to me before because I live in England. He can now call me when he wants as he rings the local number they gave him and they connect him to my number. I pay $23 a month to have the account and calls are $10 for a 30 minute call with a $2 connection fee each time. Worth it to me just so I can hear his voice. Anyone want anymore details PM me.

Anne

I just got on the pre-paid Tele-net I have not got a call yet but richard told me it will be about $4.50 a call for 15min. I,m paying $17.30 a call now with AT+T

I need to add even more great news about Tele-Net. As most of you know, my guy just got transferred to another state due to overcrowding, he just got there Friday morning. Right now as I type it's the middle of Saturday afternoon and ALREADY Evercom, the stupid phone company that provides the system in the new state, has blocked my line (over a lousy little $53 in 24 hours).

Companies like that don't care about inmates or us and have no compassion for things like urgent situations like last-minute transfers and such. TELE-NET DOES CARE.

I am happy to report that Richard just happened to be available on the phone, right after I got off the phone screaming at Evercom... and by Monday I should have my new Tele-Net service established where my guy is now. Keeping the old one I've had for the last six months, too, for now, just in case he gets transferred back. Really have no problem paying the $18-odd a month for service in both cities, and my calls from the new prison will be half what Evercom charges and about the same cost I have been paying from the old prison.

Couldn't ask for better service if I tried. And my blood pressure has gone back down immensely this afternoon thanks to Richard. :)

Seriously, anybody who's been considering it, call Richard at Tele-Net and see what he can do for you, he's been a miracle worker and a godsend and a blessing for me and my guy. They have a wonderful prepaid plan now that requires no credit check, as well as still having the regular old plan.

Richard has done wonderful things for PTO members and been a huge blessing for PTO. Call him weekdays at 1-888-925-1400 and see what he can do for you!

i have only been on tele net for a few weeks....but already am seeing a savings.....abut half what my calls were...when i talked to Richard on wednesday he said he was trying to think of a way for referring people to get some credit on their bill......I said OHHHH BOOY...let me know....I hope he does figure out a way to track this.....
christine

I have had Telnet for two years. It is great and Richard is great. Just give him a call. I don't need it anymore after next week, cause my my son is on his way to work release. He will be able to call with a calling card on a pay phone. If you have high phone bills call Telnet at 1-888-925-1400. THEY ARE THE BEST!!!!

Wow.
That is a great recommendation and raises YOU in my book just that much further, cus you arent fighting for the biz.
Sounds to me like you men are in this business for all the RIGHT reasons!!
Good Luck with your futures..both of you :)

My son is in Work Release. He uses a pay phone to call home. Instead of him feeding the payphone, Richard got me a toll free 800 number that he can use to call at 4 cents a min. No monthly charge. I just pay for the talking min.

I just called- I am so excited.... I have been paying about $400 to $500 a month for phone bills. I tried using the tel-net website estimator but it didn't work. Then I called the general service number and they were busy, supposed to call me back. i missed that call so i came back on here and decided to call Richard directly at the number Jo36 posted. Trust me- don't bother with any of the other stuff, just call him first. He is extremely nice and I feel like he's completely honest. The jail my friend is in is not one they usually deal with so he wasn't exactly sure what the start up costs and monthly service fess and stuff would be but he was very upfront about that. Anyway, i am sure hoping for some savings- otherwise I will have to stop taking calls and since i think it is important to keep the relationship open with my kids dad I would hate to see that happen. WOO HOO i should be getting my number up and running in just a few days!

I cant say Im saving anything, because if it werent for Tele Net I wouldnt even be able to receive these calls. See, I live in Australia and I heard about them from this website so now I have been getting calls from my husband for over a month. Yes it is expensive (around $11 a call) but is that worth it over not talking to my husband at all? YES! I can now talk to him twice a week. I came to USA to visit and had the calls forwarded to my cell phone while I am here, the price went down to around $5. Tele-Net is a lifesaver. I amoften so depressed and crying most of the time, but I get a phone call and everything changes I am actually able to smile or even laugh. I hope more people become aware of this service.

I have only had telenet for a few weeks now but I already am saying hundreds...My Evercom bill was $500.00 at one time...I am now able ta manage my bill see what calls I have and pay about a third of what I was paying ...AND no dropped calls since I started wit Telenet...Richard is extremely helpful and niice!!! I am a huge telenet supporter now... I urge all of you out of state from your loved ones ta give him a call...THANKS RICHARD!!!
Hugsssssssssssssssss
RhiLeigh

I could NOT even get collect calls on my phone due to having a phone bill that was ran up by an exboyfriend so the phone company put a collect call block on my phone and would NOT take it off. Because of Telenet I am now able to get calls from my honey. Each call is approximately $6.00 so even if I was able to get the calls on my blocked line I am still saving money.

I just got the service last week and we have been talking 2-3 times a day - need to slow down on that a little bit though. I love telenet - I worked with John and he was wonderful. Highly recommend it to ANYONE!!!!!!

Hi,
Richard at Tele-Net is wonderful! I highly recommend it. I would do anything to keep from giving MCI anymore of my Money. This way it's pre-paid and you don't have that bill looming over your head. Give him a call!
John's Muffins :wave:

I just got my first phone bill. Remote call forwarding and a 15 minute call from my honey cost $1.20 plus tax. I have two phone services, so total with 30 calls from my honey my monthly dual phone bills will cost me about $122 per month! Of course, I also have a cell phone which I forward to when I am out and about, I never miss his calls!!!!! The total each call with taxes will be about $4.06 per 15 min call (this includes both phone bills at him calling 30 times per month!) I am just so excited, I could scream!!! We have been sitting on pins and needles hoping my first phone bill was not going to over $200 and it was much lower (it included 2 months service and $56 installation charge)

I called Richard today to see about the TELE-NET service and he quoted me 34.00 setup and 26.00 a month,4.95 connection fee and .16 a minute.........WOW.............Im paying the 4.95 but .56-.60 cents a minute.....LOL
I had to do some internet searching and was confused because my love had given me a service to connect up with and turn out it is T-Netix and I didn't want it because he has a friend with this and has only been able to connect once through it...thanks for the info my paper work goes in tommorrow..............YEEEP....HOPE IT WORKS......
Richard was "VERY NICE" and answered my questions and they difference in setup fees ect...I asked him questions concerning if they have had troubles and not getting it through some prisons and he was VERY upfront and had a WONDERFUL COMPASIONATE TONE of voice..........Which we all need right now....He asked how I heard about it and I told him PTO and he said GREAT.....What do we got to lose............

Hi all,

I've been using Tele-Net for the past couple of months from overseas (dreary England to be exact). I've never used such services so, haven't anything to compare it to. I do love it though! I know that many people are speculative about using such services from overseas. I've been using it for about a month or so now and its great!!!! If there is anyone out there a little uncertain about using it from overseas...I assure you NOT to be..it works fine!!!!

Thank you Richard for the GREAT work and keep it up!! :)

I have been using telenet since sept and I love it. I can talk to Pat for 20 min and it only costs 6.50. Recently within the last 2 weeks he hasn't been able to call. I called Richard and he put in a trouble ticket, but it hasn't seemed to work. I am concerned because we can't use the service it is saying number is no longer in service. When anyone else calls me collect (not from a prison) it goes through. I am not sure if it is with Coyote Ridge or what. All in all telenet has been the best.
Thanks Richard

Please use this thread ONLY for feedback regarding this service. If you need anything addressed, please do so either by starting a new thread or by PM'ing "golf_buddy" so that he can assist you directly.

Thanks

I am in Europe and found Prison callsand am glad to use it.In Austria is no Collect Calls possile.But: I cannot have a answering machine connected,because everytime it is a Prison call the machine would answer and they charge me 7 Dollar+ the minutes .Also, Companies call to sell something and when I pick up the phone and answer, it will be cahrged. There are calls all the time. this is a real trouble.I make a appointment with my Inmate,when he will call at a certain time.Because of the time difference here, 9 hors ahead of California, it is night time,when these Companies call . Very disturbing.Otherwise I am satisfied with the calls..

I gotta tell you all, I signed up with PCO-Telenet November 21st 2005 and was hoping for the same great service most everyone else here has recieved. Unfortunately that has not been my experience at all. I am usually not one to voice a complaint but since all of us are in the same boat with the "system" and trying to save money and be in touch with our incarcerated loved ones, I feel I have to share my story. I set up a "virtual number" as it is called with PCO on 11/21/05. I was excited because I had been spending 800.00 a month accepting collect calls from my loved one in the county jail in Colorado Springs=$19.40 per 15 min call to me in Iowa. I was thrilled even with the activation fee of 40.00 and then then the 26.00 service chrg a mo, it would only be 8.40 a call with PCO, I still would be saving alot of $$$. At any rate, since starting with PCO I have had nothing but problems and haven't saved a dime! My new number has only worked one week out of the month I have had it..Either my "inmate" gets a fast busy when he calls my number or a " your call is blocked" message..PCO never returns my calls and only "every so often" will Richard respond with a short sentence to my email that "they are aware of the problem and are working on it" thats it. They give me no time frame for the repair or whether they will give me 20 plus wrong number calls which added up to 16 cents per call. Be wary of using this service. I wouldn't if I wasn't so desperate to save money..like anything while having a loved one incarcerated, it hasn't gone smoothly and continues to be a problem. BE CAREFUL..you will rarely speak with a "live" person and are often sent to a voice mail box.:angry:

GOOD LUCK!

GINSKRIS

Sorry you're having problems with PCO. I've had them for a long time and love the service. Because they have a large volume of phone calls, try leaving your message on the one that is for Sales. That way, someone may call you back sooner. If you press the # to speak with tech support, they may be on the line with someone else and will not be able to speak with you right then.

Was it Richard or someone else who responded to your email? Or was it an automated message? I've had problems maybe twice with PCO and each time they were very nice and helpful - and I did speak with John once and with Richard once. One other time when I called, some young female answered the phone - and answered my question.

i have just started using them i think they are great richard was great expalined everything to me even phoned me at home all set up in one day im saving so much money for a 16 min call costs 13-95 dollars

overall, i really like PCO...my biggest issue is that the weekend payments do not post until Monday, so if i run out of money on Friday night i can't talk to my hubby until Monday morning (when the payment is cleared by one of the employees). that's the biggest problem that i have. my phone calls drop also...and sometimes it's annoying because say out of 20 calls...maybe 5 will drop for no reason. but other than that, someone usually always returns my phone calls and helps me out. my hubby gets agitated that the calls drop...that doesn't bother me as much as the fact that sometimes my money is only available to me on Friday, and i'm too late to post money to my account, and my hubby and i are stuck with no calls for 2 days!!! :eek: that really bugs me. but maybe someone will start working on weekends to at least post payments. i would be forever grateful...as today is friday and i have the money to post to the account, but no ride to pay it until tomorrow!!! and that SUCKS!

Geez, I am really happy for all of you saving big bucks with PCO but I am having major problems. The number and address didn't add up with the AZ DOC....I have contacted Richard and Jackie twice this week asking for help to no avail. Are they on vacation or something? I have had this service for a while now and still have not even had the chance to use it. I am paying ... but getting nothing!! Anyone - can you help???? :blah:

I pm'd you..I think that PCO is not doing so great a job at returning calls right now..I know how frustrating that is!

Do any of you have trouble when your loved one calls back right after your first call and that recording plays twice, then says that the call can not be accepted? Then, I get charged $3.48 every time! This happens almost everytime he calls me:angry: Richard says it's not his fault. I called the phone company and they said they'd give me credit, but so far-- nothing.

Does this happen to any of you and if it does, does anyone know what I can do? They owe me $70.00 now! I'm not a rich woman! I need my money!

Thanks!

I always felt like the odd one out with all the problems I've had with PCO, but obviously I'm not the only one.

I am in Europe and found Prison callsand am glad to use it.In Austria is no Collect Calls possile.But: I cannot have a answering machine connected,because everytime it is a Prison call the machine would answer and they charge me 7 Dollar+ the minutes .Also, Companies call to sell something and when I pick up the phone and answer, it will be cahrged. There are calls all the time. this is a real trouble.I make a appointment with my Inmate,when he will call at a certain time.Because of the time difference here, 9 hors ahead of California, it is night time,when these Companies call . Very disturbing.Otherwise I am satisfied with the calls..

I'm overseas too and I've been getting calls from other people (usually companies trying to sell me something). I've contacted PCO and they put a block on my phonenumber during certain hours (most hours of the day actually, but especially at night because of the time difference). I know when my guy's supposed to call me and when there's an emergency, we have a special code, so that I know it's him and I pick up the phone. As for the other calls, just hang up as quickly as possible and you shouldn't be charged the connection fee for that call. Hope this helps...

i am overseas ive had no problems at all with pco im saving loads of money too

Mine worked fine today, for the first time. I was online and I checked my balance and noticed the number it was being forwarded to was my home number, not my cell, so I called PCO and they fixed it on the spot, and I got a call today! So Far I am thrilled with the service, still crossing my fingers for things to continue to go smoothly!

I have been using this service and I keep having mci block the calls...why is that happening if there is no connection to MCI? This is pre paid so why the blocks?

There is actually a thread for questions that you may find more answers for LadyDamu... It's a *Sticky* in the Phone forum as well...

Hope that helps!
Jenn

Im having good service with them minus the confusions at first and the telemarketing calls have calmed down since I registered and have had the # for a lil bit now. So far no blocks from MCI thank gawd!
~Bella~

I also thought I was the only one experiencing problems with PCO. I've had them for about six months and I understand all of the issues with MCI, but I haven't been able to speak with my husband over the phone since 12/31/05. My money is still on my account and I've received one new number since they were unable to fix the problem. I call and speak to Richard weekly, but unfortunately, I haven't seen any results.

Ive had PCO for about a month now, and Im thrilled. I get calls on my cell, and no problems with it at all. How can MCI block it?That makes me nervous.

Tel-Net is a good thing. Call forwarding to a local number plus a small fee to them is well worth it. DOC has made way too money over the years from inmates phone usage. IMO

1.800.860.9495 for customer service or www.powerglobalnet.com
http://www.powernetglobal.com

we used this for about two years after my tranfer across the state

Take Care

sounds good, except many states don't allow call forwarding...

Okay ladies and gents,

I had a problem with pco and they had my number wrong in there system so my collect calls were going to somewhere else i called left a message and i must say. THE WERE GREAT I CALLED YESTERDAY EVENING AND THEY RETURNED MY CALL THIS MORNING AND HAD FIXED THE ISSUE AND CREDITED MY FUNDS BACK TO MY ACCOUNT ...THEY AREN'T SO BAD AFTER ALL!!! I WAS VERY HAPPY WITH THEM THIS MORNING.

However, The person that was getting the calls i guess blocked the calls so now the number is not working anymore....i will have to call them again tomorrow ...but this should be an easy problem to fix i hope...I will have faith.

I started going through PCO in Dec. 05, the service is great when your not being blocked by MCI!:angry: Last time I was blocked for about a week in January. This time it has been almost 2 weeks. I understand that MCI wants to monopolize the prison lines and I also understand that its illegal for them to do that. But, if that is the case you would think that there would be some # we can call to complain and resolve this problem. I read somewhere that MCI is being investigated for this, you would also think that they would give us (the people being blocked) a number to call. What pisses me off is I don't have a land line. I am currently running my household on cell phones and MCI doesnt even offer a service for inmates to call cell phones so I dont know where they get off blocking the service who can provide what I need!

:angry: MCI is the worst. I thought they were the only company I could use I anyone sees this and can help me please let me know. I have been blocked 5 times in one month and don't owe them any money. PLEASE HELP ME!!!!

:angry: MCI is the worst. I thought they were the only company I could use I anyone sees this and can help me please let me know. I have been blocked 5 times in one month and don't owe them any money. PLEASE HELP ME!!!!

Try PCO, www.prisoncallsonline.com (http://www.prisoncallsonline.com) They give you a number that's forwarded to your phone. Unfortunately sometimes blocks by MCI do happen, but it's worth looking into

Is TeleNet the same company as PCO? I have asked for a rate quote from PCO, but now am reading about TeleNet. Any info would be greatly appreciated. Have a great day all!!

Tonys, yes, PCO and Telenet are the same thing :)

do any one from ct use pco

do any one from ct use pco

I don't know of anyone off the top of my head, but if you speak to someone at PCO, they can give you the statistics of how many people use them in CT and at the specific facility your loved one is in.

Good luck!
Jenn

do any one from ct use pco

I use pco, I live in CT.:thumbsup:

Help!!!!!!!

I paid for a PCo number last friday. when my fiance calls, it doesnt work. it says problem with billing, or something.....i tried calling the number and it doesnt even ring. the number does not work, and it certainly doesnt forward to my phone.

I have called at least 2 times per day and left messages. I have sent emails. I have heard NOTHING!!! I feel like im being ignored. i just want someone to tell me "dont worry, we are working on the problem and we'll have it fixed by...." something. but no response has really been upsetting me. my fiance now just calls my house, which defeats the whole prupose of me paying for activation, and paying the monthly fee....i havent even been getting calls!! and i put 200$ on the account, money i could use to pay the phone bill from the company that IS charging me for calls. I dont know what to do. Any suggestions? i have sent richard emails on here and at his direct email address. how lse do i get someones attention????

Is it an MCI message stating there is a billing issue? If so, you will probably have to get a new number. Ive never heard of them blocking calls before you even got any though. Very strange. Best thing i can tell you is keep calling PCO. When I was having trouble, I called continuously for hours til someone finally picked up. Try pressing one when PCO answers, they seem to answer that one more.

Ok I have posted a few times I have PCO and I had a problem that I talked about on here somewhere and I told them I need a number like yesterday no :blah: seriously though told him I had to have it to my dude by Monday noon he calls and say he can't do it I say ok because my dude has not called me yet he say's ok with the next hour I get two different emails with two different numbers and guess what one is a real business and the second one doesn't work I have called and called and noone has called me back I gave the number to my man last night, I know he gave it to his counslor today. I am angry.:angry:

There can be blocks on the # b4 U even get to use it. When I very FIRST got my virtual # issued to me...I had the same thing happen to me. I didn't know anything til my d00d got at me saying he couldn't get thru and should he not of I wouldn't of known. Come to find out the ppl that had that # b4 me...they are recycled #'s by the way....had a block on it and Richard didn't know about it so he had to get it removed.

Trust me I know all u guys frustration as Ive had 2 virtual #'s and I went around and around and while getting charged a monthly fee for something I wasn't able to use for a month or so....best believe I had that changed real quick. So eventually everything gets fixed.....gotta be patient and I know its a royal pain in the arss!

Ive got Richards cell phone # and that is what I used for him when I wasn't getting them to call me back. Hit me up if ya want it. Mean time I hope u guys all get it worked out.....if ya need me then holla back.

P.S. By the way these #'s being given out and charged for are REAL LIVE #'s and most of them are businesses. I know that for a fact cause I use PCO and a prepaid mci account and they had diff addy and info on my # and that is how I found out! It would be kinda nice to KNOW some info on the # they are charging u an arm and a leg for!

Bella

Thanks guys. i am still trying to get it fixed. the number says there is a high toll block when my honey calls it. right now its okay because he can call my moms, but that means i have to come sit here and wait for him to call. i like when he can call me directly so i can have a semi-life. i wasnt getting a response to my emails or phone calls at all. so i finally messaged richard directly on pto and at his personal email address for pco. he got to work and had the number fixed, but wasnt able to figure out the block...:blah:

the prison my babes at uses evercom, its one of the few in ca that dont go through mci so hopefully he can fix it with them.

my problem is, the number works so i have been getting weird calls for random people and telemarketers. i dont answer it, but when it goes to voicemail i get charged a 6$ connection fee!!! i dont even talk to these people! i tried answering and hanging up real quick, but that doesnt work either. so no calls from my hubby and im somehow spending money on this number that doesnt even work.:angry::angry:

i hope youre right bella and this will be fixed soon. if its not done by early next week (its been 3 weeks now) i will hit you up for that cell number. THEN he'll fix it real quick to get me to shut up!

Maggie.....$$6 connection charge?? R U kidding me? Um yea Id be blowing up his cell phone in a hot minute. Gurl u got more patience than I do...believe that. Anyhow, Yea I hope suga u get this sorted out. I used to love PCO but anymore its outrageous and not worth the headache and the $ they charge.....lemme know if u need me to come to the rescue!! =)

Bella

TELL ME ABOUT IT!!!!! i tell my man dont call unless you got the whole half hour because its crazy to spend 6 bucks for juswt a few minute conversation. richard just emailed me that he has the block cleared so hopefully it will work now. once i actually get the phone calls ill see if theres a way to work on the connection fee. pretty crazy. hes only calling me from 2 hours away too, its not like im on a crazy out of state long distance number.....

Hello Everyone,

I just wanted to tell you that I signed up for PCO and I'm very happy with their service. It's great being able to talk to our son more often. It's saving so much money.

When I have any questions I just e mail Richard and he always e mails me back the same day.

Glad yer service is working wonders Jimmies...always know you can check yer # thru the mci automated service for any blocks...its always handy to have this #. 1-800-231-0193 cuz MCI are block happy!

Bella

Does anyone have problems with telemarketers constantly calling their PCO number?

Yes, I did, which is why I stopped having pco as the telemarketing calls were eating away at my phone balance! I would call pco all the time too to try and get credit for it.

I put my virtual number on the do not call list. i was getting 4 calls a day from telemarketers! its slowed down some. except now my phones not working....again!! on the PCo website it says my line is clear, my fiance doesnt hear a message from evercom sayign lines blocked, but for some reason its not going to my cell. i sent emails to pco about it, still not working and i havent heard anything back. thank god i have a phone at home where my man can call still because i have had problems at least once a month. im gonna try richard on here and see if i get anywhere with a PM....